• Experience managing, leading, and influencing a team to drive theft and shortage prevention, operational shortage, and a safe and secure environment for the team and guests.• Experience creating and leading a safe and secure culture, a safe environment, and an effective crowd management plan for certain events (Black Friday, Covid outbreak), providing support to both guests and team members.• Communicated, educated, and influenced store team regarding theft trends, operational… Show more • Experience managing, leading, and influencing a team to drive theft and shortage prevention, operational shortage, and a safe and secure environment for the team and guests.• Experience creating and leading a safe and secure culture, a safe environment, and an effective crowd management plan for certain events (Black Friday, Covid outbreak), providing support to both guests and team members.• Communicated, educated, and influenced store team regarding theft trends, operational shortage, proper safety behaviors, key control, and alarm compliance.• Anticipated, identified, and strategized for localized theft and shortage trends for the store. Leveraged partnerships with the store team to develop proactive strategies in key areas.• Increased external metrics by 20% in key categories.• Experience in identifying and resolving internal theft within the store.• Acted as a first responder in emergency situations to mitigate further injury or risk to team, guests, or company liability.• Communicated and educated team in best practice regarding safety behaviors and emergency preparedness (active shooter, power outage, weather event, etc.). Reduced yearly injury rate by 50%.• Established, communicated, and upheld a culture of accountability through clear expectations and performance management.• Led and demonstrated a culture of moral and ethical integrity, safety, and compliance, and drove the team to work to the same standard. Show less

• Trained, managed, led, and influenced a team to drive theft and shortage prevention, operational shortage, and a safe and secure environment for the team and guest.• Planned daily and weekly workloads for myself and team to support business priorities and deliver on goals and deadlines.• Supported business needs, store sales, and profitability by ensuring product was kept in store and reducing theft and shortage.• Identified and communicated localized theft trends in store… Show more • Trained, managed, led, and influenced a team to drive theft and shortage prevention, operational shortage, and a safe and secure environment for the team and guest.• Planned daily and weekly workloads for myself and team to support business priorities and deliver on goals and deadlines.• Supported business needs, store sales, and profitability by ensuring product was kept in store and reducing theft and shortage.• Identified and communicated localized theft trends in store. Developed proactive strategies to prevent and resolve future external theft.• Communicated, educated, and influenced theft trends, shortage priorities, and compliance to team, peers, and leadership in store.• Developed and promoted four separate people (three to team lead, one to executive team lead) Show less

• Supported sales by contributing to guest centric culture while keeping the merchandise safely in store• Contributed to a safe and secure environment by maintaining physical security standards throughout the stores• Consistently improved external metrics year to year• Helped develop multiple trainees for multiple stores

• Supported sales by contributing to guest centric culture while keeping the merchandise safely in store• Contributed to a safe and secure environment by maintaining physical security standards throughout the stores• Consistently improved external metrics year to year• Helped develop multiple trainees for multiple stores