Jake Simmons Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

My responsibilities included:Troubleshooting IT systems issues for a large variety of software and hardware in a financially significant and time-sensitive environment.Triaging incidents and requests via ServiceNow (ITIL) between IT Support teams and system users with patience, politeness and a professional level of service.Carrying out IT Inductions for.

My responsibilities included:Providing flexible admin support to the Learning Disability Management team on a mixture of tasks of varying priority.Leading IT Skills training for staff across all Learning Disability Services, including producing learning resources and delivering training in groups and one-to-one. (Primarily focused on Microsoft Office.

My responsibilities included:Producing and managing staff/client rotas for over 30 staff and clients across the County, flexibly making adjustments when required and keeping staff/clients informed of changes.Organising, producing agendas for, and minuting Team Meetings across the County.Auditing staff and client files in keeping with Compliance Standards.

Eastbourne

My responsibilities included:Filing digital invoices and transferring data to a cash flow spreadsheet.Creating Excel spreadsheet questionnaires which generate results in a visual and clear format, making use of Pivot Tables and Pivot Charts.Using WordPress to add and edit information on the company website.Managing and organising the creation of the.

Eastbourne

My responsibilities included:Interacting with and assisting customers on the shop floor to ensure they have a positive experience.Managing multiple customer requests at once during the busiest periods of the day.Handling large amounts of cash while working at the electronic till.Pricing items in the store and creating displays with the products to.

Bachelor Of Science - Bsc, Business Information Systems, First Class

A2, Business Studies, Ict And Computing, B,B,D

Activities and Societies: Assisted with Induction Day for new students3 A Levels 2 Grade B in Business Studies, ICT 1 Grade D in Computing

Gcse, 2 A*, 3 A, 6 B

Activities and Societies: Rugby Team, Football Team11 GCSEs 2 A* Grade in Information & Communication Technology (ICT), Religious Studies.