Jake Smethurst
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Jake Smethurst Email & Phone Number

Communication Improvement Officer at Metro Trains Melbourne at Metro Trains Melbourne
Location: Melbourne, Victoria, Australia 6 work roles 3 schools
1 work email found @metrotrains.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@metrotrains.com.au
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Current company
Role
Communication Improvement Officer at Metro Trains Melbourne
Location
Melbourne, Victoria, Australia
Company size

Who is Jake Smethurst? Overview

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Quick answer

Jake Smethurst is listed as Communication Improvement Officer at Metro Trains Melbourne at Metro Trains Melbourne, a company with 2719 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at metrotrains.com.au and a matched LinkedIn profile for Jake Smethurst.

Jake Smethurst previously worked as Communication Improvement Officer at Metro Trains Melbourne and Centralised Customer Announcer at Metro Trains Melbourne. Jake Smethurst holds Bachelor Of Arts - Ba, Journalism, Distinction To High Distinction Average. from Monash University.

Company email context

Email format at Metro Trains Melbourne

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{first}.{last}@metrotrains.com.au
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AeroLeads found 1 current-domain work email signal for Jake Smethurst. Compare company email patterns before reaching out.

Profile bio

About Jake Smethurst

About MeWith over 7 years of expertise in operational communications, I am dedicated to ensuring a seamless travel experience for Melbourne's commuters. My core skills lie in writing, advising, social media and curating and sharing key messages and stories.Current RoleAs the bridge between complex train operations and the public, I manage social media accounts, oversee the "Metro Notify App," and collaborate with internal and external stakeholders to disseminate vital information during both planned and unplanned disruptions.Professional ExperienceMy journey began as a Train Driver (while studying journalism), providing me with an in-depth understanding of Melbourne's electric train network. Additionally, I have experience as a Newsreader and Radio Presenter.EducationI hold a Bachelor of Arts in Journalism from Monash University, where I consistently achieved a Distinction to High Distinction average. During my studies, I collaborated on projects with The Australian and Tennis Australia.Skills and Expertise- Effective communication- Social media management- Stakeholder collaboration- Crisis communication- Internal/External communicationWhat Drives MeMy diverse background and passion for effective communication makes me a versatile professional ready to excel in dynamic and challenging environments. I am enthusiastic about leveraging my expertise to enhance communications across any business sector and contribute to internal and external communication strategies.Let's ConnectI'm always open to opportunities within the communications field, including media advisor, communication advisor and public relation roles. Let's connect to explore, share insights, and collaborate!

Listed skills include Journalism, Radio Broadcasting, Radio Host, Radio Presenting, and 26 others.

Current workplace

Jake Smethurst's current company

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Metro Trains Melbourne
Metro Trains Melbourne
Communication Improvement Officer at Metro Trains Melbourne
melbourne, victoria, australia
Employees
2719
AeroLeads page
6 roles

Jake Smethurst work experience

A career timeline built from the work history available for this profile.

Communication Improvement Officer

Current

Melbourne, Australia

- Liaise with Senior Network Controllers, train controllers & other operational Metrol staff to disseminate complex train running information and network impacts to relevant stakeholders.- Manage & respond to Metro Trains' official social media accounts (i.e. Twitter), utilising Hootsuite and Tweetdeck.- Manage Metro Trains' "Metro Notify App", ensuring.

Sep 2018 - Present

Centralised Customer Announcer

Melbourne, Australia

Working within the Customer Control Centre of the Network Operations division.- Make on-board announcements to trains relating to occupations, safety and general information.- Make on-board announcements during times of disruption.- Develop and maintain announcement scripts.- Maintain a high-degree of knowledge with relation to the Melbourne train network.

Jun 2017 - Jan 2022

Train Driver

Melbourne, Australia

- Demonstrate and maintain knowledge with relation to the Melbourne electric train network safeworking systems, including ATC (Automatic and Track Control), ABS (Automatic Block Signalling) and station limits.- Demonstrate and maintain knowledge with relation to stabling locations, terminating locations, track speeds, controlling signallers and their areas.

Sep 2016 - Jun 2017

Newsreader

Melbourne, Australia

- Research, edit and prepare news bulletins for air.- Present the news on the top of the hour with regular 30 minute updates during peak periods.- Prepare and conduct interviews.- Proficient use of studio software.- Panel operation.

Aug 2015 - Jul 2017

Customer Service Supervisor

Melbourne, Australia

Worked at Coles as a Service Supervisor.- Managed a team of people, including relevant rosters when required.- Handled customer enquiries/complaints through the front desk and via incoming phone calls.- Liaised with other stores to benefit the customer and other internal/external enquiries.

Oct 2013 - Sep 2016

Radio Presenter

Melbourne, Australia

Co-present a live news breakfast program Wednesday mornings (7-9am) on 3SER 97.7 Casey FM.- Research and prepare news content for air.- Organise interview talent.- Present the program live on-air (including interviews).- Knowledge and proficient use of radio software Zetta.- Panel operation.- Social media operation, with regular updates.

Apr 2015 - Mar 2016
Team & coworkers

Colleagues at Metro Trains Melbourne

Other employees you can reach at metrotrains.com.au. View company contacts for 2719 employees →

3 education records

Jake Smethurst education

Bachelor Of Arts - Ba, Journalism, Distinction To High Distinction Average.

Activities and Societies: Monash Journalism Society Bacehlor of Arts (majoring in Journalism). Involved in numerous journalism projects.

High School, Vce

Mercy Regional College

VCE at Mercy Regional College in Camperdown, Victoria.

Primary/Secondary

Timboon P-12

Activities and Societies: School Representative Council (SRC) Primary and secondary education.

FAQ

Frequently asked questions about Jake Smethurst

Quick answers generated from the profile data available on this page.

What company does Jake Smethurst work for?

Jake Smethurst works for Metro Trains Melbourne.

What is Jake Smethurst's role at Metro Trains Melbourne?

Jake Smethurst is listed as Communication Improvement Officer at Metro Trains Melbourne at Metro Trains Melbourne.

What is Jake Smethurst's email address?

AeroLeads has found 1 work email signal at @metrotrains.com.au for Jake Smethurst at Metro Trains Melbourne.

Where is Jake Smethurst based?

Jake Smethurst is based in Melbourne, Victoria, Australia while working with Metro Trains Melbourne.

What companies has Jake Smethurst worked for?

Jake Smethurst has worked for Metro Trains Melbourne, Joy 94.9, Coles, and Casey Radio 97.7Fm (South Eastern Radio Association Inc.).

Who are Jake Smethurst's colleagues at Metro Trains Melbourne?

Jake Smethurst's colleagues at Metro Trains Melbourne include Sarika H., Richard Allen, Paula Ragavanis, Georgia Newman, and Anthony Ll Camilleri.

How can I contact Jake Smethurst?

You can use AeroLeads to view verified contact signals for Jake Smethurst at Metro Trains Melbourne, including work email, phone, and LinkedIn data when available.

What schools did Jake Smethurst attend?

Jake Smethurst holds Bachelor Of Arts - Ba, Journalism, Distinction To High Distinction Average. from Monash University.

What skills is Jake Smethurst known for?

Jake Smethurst is listed with skills including Journalism, Radio Broadcasting, Radio Host, Radio Presenting, Broadcast Journalism, Communication, Copy Editing, and Copywriting.

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