As Regional Head for Digital Infrastructure, I am able to demonstrate strong leadership and relationship-building skills. I have a proven track record of successfully managing stakeholder relationships over 14 years’ experience in the banking sector at HSBC. Creating and implementing an effective management strategy is about more than simply having the acumen to identify areas that need to change. Without the ability to foster and support a team capable of implementing these strategies, being able to see the big picture is meaningless. This is why I have centred my management approach on using my relationship-building skills to empower my team to work towards demanding, but achievable targets. At my core, I believe in building a team that is empowered and trusted to drive the strategies through to completion by leading by example, improving best practices and organising time efficiently.KEY SKILLS:• Excellent understanding of IT systems and tools and various Global Functions as a result of my 14-year career with HSBC in various roles, and interacting with multiple teams across all regions within the bank.• Proven ability to manage through others.• Strong decision making and problem-solving skills.• Able to motivate and lead others in a team environment.• Excellent communication skills, both written and verbal.• An ability to build rapport and trust quickly with work colleagues.• Able to prioritise tasks and workloads in order of importance.• Track record of delivering results with deadlines.• Completed LEAN Six Sigma Green Belt certification, delivering £250k cost-savings through process efficiency, and reduction of non-value-added activities.TECHNICAL SKILLS:• Certified in Agile SAFE • Expert in Microsoft Office (including MS Project and Visio).• Fluent in Windows and Mac OS as well as proficient knowledge of UNIX.• Understanding of IBM WebSphere (including Application Server, HTTP Server and MQ).