Developed and maintained a time-tracking app for warehouse activities, improving operational transparency.Created real-time dashboards using Excel and Power BI, enabling management to make more informed, data-driven decisions.Automated reporting processes for KPIs, enhancing reporting accuracy and efficiency.Provided data support for cross-functional projects such as labor cost analysis and productivity optimization.

Supervised a team of 10+ warehouse associates, maintaining high order fulfillment accuracy and timely deliveries.Implemented process improvements that optimized task allocation and enhanced team productivity.Trained new employees on safety protocols and warehouse best practices, improving team cohesion and performance.Collaborated with management to address staffing and inventory control issues, contributing to more efficient weekend shift operations.

Ensured a safe and organized work environment by adhering to OSHA regulations and warehouse safety protocols.Conducted regular cycle counts and addressed stock discrepancies, improving inventory accuracy.Operated warehouse equipment like pallet jacks and swing lifts to manage heavy shipments efficiently.Worked closely with supervisors to resolve order discrepancies, ensuring customer satisfaction with timely resolutions.