Richard S. Email & Phone Number

White Rock, NM, US

San Francisco, CA, US

Serve as Google Workspace engineer for a global company focused on renewablesMaintain security of users, data and devices through policies and managementMaintain company software licensing provisioning and agreementsBuild and ship equipment for employees nationally and internationallySuggest policies and procedures to improve productivity and.

Santa Fe, New Mexico, US

Provide oversight of Virtual environment using VMWare tools and create/maintain virtual machines as needed for business operations Apply Datacenter stack updates/upgrades on regular intervals Administrate Citrix Workspace release for server side applications and deployment, troubleshoot end user issues as they arise Manage Group Policy Objects for all.

Facilitate yearly cycle of E-Rate RFPs, bid selection and facilitation of new services. Manage reimbursement of yearly costs through BEAR form filing. Analyze expenses to find eligible costs for reimbursement. Maintain records for required period of retention. Coordinate with service providers to provide Category 1 and 2 services.

Manage district-wide IT infrastructure and equipment. Duties include networking, phone systems, server-side management, enterprise networking equipment configuration, wireless internet infrastructure, active directory and GPO creation/management, and purchasing. Provide professional development training in E-Learning systems like Google Classroom. Create.

Manage network tools and end user machines, build computers and upgrade software, provide training for technology and maintain tools at effective levels for teachers. Maintain network effectiveness, assist in measures to streamline technology in the school district by reducing waste and taking measures to reduce time spent on computer maintenance.

Manage daily operation of the Chamber including supplies upkeep and basic IT support for office network, phone system, and computers; perform basic maintenance of office facilities, and operate within applicable budget limits.Collaborate on multiple projects of varying scope, size and frequency with separate completion dates, each project involving work.

Falls Church, Virginia, US

Assisted program and application developers with pinpointing and improving at least a dozen issues related to the processing of complaints through internal systems, identify shortcomings of the process, and suggest improvements including standard operating procedures for handling documents submitted electronically through an instant message feature online..

Handled up to 80 normal and 30 escalated inbound customer service calls per day for AT&T Wireless Services, addressed billing concerns and service issues.Provided web site guidance to consumers through a step-by-step walkthrough of common actions consumers can perform on their own; participated in systems training using the same techniques with new.

Las Cruces, NM, US

Served as an advanced tutor for Spanish and Government classes at the college level, helping up to 50 students during tenure, many of them on a regular basis.Greeted incoming tutees at front desk, ascertained their needs for tutoring, assigned tutors as appropriate.

Master Of Science - Ms, Information Technology

Graduate Certificate, Enterprise It Management

Graduate Certificate, It Foundations

Bachelor Of Arts (B.A.), Political Science And Government

High School Diploma, General Studies