Jake Sullivan Email & Phone Number

Baltimore, Md, Us

Manage the coordination of over 100 virtual and in-person professional development workshops for nearly 2,000 attendees at multiple annual National Mentoring Summits. Lead the planning, development, and facilitation of a monthly professional development and learning series for the youth development field, managing the work of independent contractors.Support events related to the National Mentoring Resource Center (NMRC), a comprehensive resource hub for grantees of the federal program through the Office of Juvenile Justice and Delinquency Prevention (OJJDP)Provide continuous assessment of program quality through reviews and feedback surveys to identify programmatic gaps and improvementsCenter youth voice and engagement in all work, advocating for and leading the development of a youth track at the annual conference, and youth-led webinar series.Identify and oversee the work of contracted trainers, panelists and facilitators

Created an LGBTQ+ youth-adult virtual mentoring program, positively impacting over 250 youth and families by increasing self-confidence and sense of community. Contributed to strategic planning around organizational priorities, programs, and improvements.Developed and implemented organizational learning and training pathways, leading key processes and procedures related to safety, reporting, and workflows.Onboarded, coached, and managed a team of match support specialists, mentors, and program staff, fostering program fidelity, continuous growth, and a culture of belonging and joy.Designed and delivered virtual and asynchronous training programs using an LMS, covering program policies, youth development, mentoring frameworks, and DEIJ concepts.

Provided technical assistance to over 1,000 independent sites nationwide, leveraging expertise in administrative databases, project management, providing coaching sessions.Co-facilitated prospecting phase, building relationships with providers in a geographic area new to Reach Out and Read.Developed training resources to enhance program quality and administrative comprehensiveness based on site and staff needs.Assisted in the oversight and management of organization’s programmatic database myROR.Supported the network of 30 Reach Out and Read affiliates by playing a key role the daily provision of technical assistance and problem solvingAdministered monthly new Site Startup application process; including review and evaluation of all new site applications and managing timely communications with sites, affiliates, and partner book vendors.Collaborated cross-departmentally on grant management and relationship development with new partners and clinic staff.

Format and transcribe mp3 interviews of parents who are in polyamorous or consensually non-monogamous relationshipsCommunicate remotely with supervisor to coordinate organizational methods, information security and scheduling

Worcester, Massachusetts

Connected with prospective students in a welcoming, timely, and helpful manner, answering questions and providing resources about campus, academics, and student lifePresented clear and thoughtful campus tours and informational sessions on Clark's academic philosophyInterviewed prospective students, prompting them to tell their own stories, and gathering information on their strengths and interests to relay to admissions counselorsAnswered phones and emails from families and prospective students

Collaborated on a weekly basis with supervisor to brainstorm strategies and concepts for Clark University’s social media accounts. Managed the social media accounts for Clark University campus life, creating content that accurately and intentionally marketed Clark, its community, resources, and campus.Advised student ambassadors of social media guidelines and collaboratively story-boarded their "student Snapchat takeovers" on a weekly basis.

Worcester, Massachusetts

Facilitated orientation for transfer and second-semester first years in January. Collaborated in planning, and executing New Student Orientation for Clark's class of 2023Reworked and conducted recruitment strategies and interview processes, hiring over 60 student leaders for university orientation programming.Designed and facilitated a week-long leadership training program focused on small-group facilitation, community-building, and DEI principles.Created and co-presented a LGBTQ+ Identities training for the Peer Advisers and Resident Advisers to inform them on how to intentionally and respectfully serve this community of new students.Supervised and supported student leaders during the two-week orientation, providing counsel on conflict resolution, self-confidence, and logistical information.

Supported in-person socioemotional enrichment and academic success for up to 20 students participating in remote learning program.Reported updates daily to supervisor on student strengths and areas of growth, collaborating on strategies to enhance organizational skills and develop accessibility plans.Cultivated inclusive, affirming, and trusting space for students through engaging activities, check-in's, and advocating for programmatic change.Promoted and ensured student safety, enforcing public health guidelines during COVID-19 pandemic, as well as those put forth by the Massachusetts Department of Early Education and Care.

Remote

Advised and supported high school students during summer component of college access program, encouraging reflection and the development of organizational strategies.Developed and facilitated a social media literacy elective course for the students to take, adapting on a weekly basis to fit their interests and needs.Provided both encouragement and constructive feedback as a teacher's assistant for AP Literature course.

Worcester, Massachusetts, United States

Designed research study looking at decision making processes among LGBTQIA+ young adults to be out onlineSubmitted IRB proposal and revisions, considering most appropriate and ethical research methodsApplied for and received grantConducted semi-structured interviews with twenty-five participants, developing data management strategies and coding data for themesMet regularly with graduate student mentor, providing progress reports and incorporating feedback in crafting final paperCreated a presentation displaying results, as well as accessible social media infographic

Worcester, Massachusetts

Facilitated weekly LGBTQ+ youth group meetings, leading meaningful conversations and organizing dynamic, age-appropriate activities centered on healing, play, and advocacy.Promoted youth empowerment and socioemotional learning through open discussions of sex positivity, media representation, and experiences related to gender and sexual identity.Collaborated with local LGBTQ+ performers and organizations to plan community events, including a drag performance and clothing drive for over 75 community members.Conducted community outreach and executed administrative tasks such as grant management, data entry, and development of organizational methods.Managed time working on office tasks such as organizing, data entry, and editing website. Updated social media accounts.

Led over 25 fundraisers through difficult conversations with potential donors, providing constructive feedback related to call control, communication styles, and organizational informationTracked fundraisers’ application of feedback and growth, using a strengths-based approachStudied various political and non-profit organizations and argued their missions and values effectively. Professionally and politely handled difficult calls and donors through compromise and active listening

Provided friendly and efficient customer service for every customer, maintaining a clean, approachable, and organized atmosphereManaged time, ensuring all tasks be completed efficiently and carefullyAdapted to manage each individual situation in order to solve new issues as they arose

Worked in Clark University's Copy CenterUtilized computer software and office supplies to fulfill diverse range of orders of customers from printing, to binding, to laminatingAssisted in coordinating financial and marketing aspects of the business. Copresented yearly report to update faculty on financial progress, innovations, and future directionsWorked patiently with and anticipated both staff and students’ needs, should they be unsure of what they wanted

Led team of writers in submitting articles, while cultivating sense of community, sending prompts, encouragement, and constructive feedbackRecruited and interviewed new membersHelped familiarize them with website's interface, schedule, and expectationsEdited and wrote articles on a weekly basis on topics related to lifestyle, media, poetry, and social justice