- Managed a team of 12 employees which included training, administration, and career development.- Planned and managed the logistics for a fleet of over 400 cars across 2 branches. This included locating available cars to fulfill reservations and managing maintenance and damage repairs as needed. - Excelled in marketing operations, specializing in new customer acquisition and retention. Acquired 2 new body shop customers, 2 insurance agencies, and 1 dealership while never losing an existing customer.- Gained valuable experience running day-to-day operations which included creating the schedule, handling customer and business escalations, communicating with insurance companies about customer accounts, and handling collections.- Developed outstanding customer service skills and was the go-to person to handle difficult customers in order to create the best outcome

- Responsible for direct marketing and sales of AT&T products, including internet, TV, and cell phones. - Interviewed, hired, trained, and developed employees.- Coached sales trainees while creating my own personal sales

Responsible for the organization, maintenance, sale, and delivery of trees.Assisted customers from time of purchase to delivery, including tree selection, pricing, etc.