Sales Operations Manager
CurrentThe B2B Sales Operations Manager is responsible for playing an instrumental role in the B2B (wholesale and commercial) sales operations of the company: from Marketing efforts and campaigns implementation, to lead flow and order processing, and daily management best practices.The “control tower” and backbone of our ordering process, this position follows along with the life cycle of a lead (both end-user and professional leads) to ensure a best-in-class customer experience and maximize efficiencies in processing.A Marketing liaison, working closely with the in-house marketing team to ensure implementation of campaigns and relay feedback from the field, funnel sales requests, and assist in the coordination of trade-show related efforts and their operations.In-depth knowledge of SQL and ongoing implementation to a Salesforce-based sales processing platform, the B2B Operations Manager is instrumental in developing the attributes and features needed for the Wholesale and Commercial sales departments and their customer segments, starting with the Marketing automation and Marketing support the platform offers to all channels and their sub-segments.Highly tactical, this position continuously assess the effectiveness and efficiencies of our systems, processes, and implementation of selling and marketing efforts, gather and analyze data, and propose adapted solutions.
