Lead a team responsible for developing and executing customer loyalty initiatives across Chase Auto Finance's seven private labels. Our team has developed and is executing on our strategic loyalty roadmap and manages customer communications to enhance customer engagement and retention.

·Built captive finance team at Deloitte that grew to twelve members. Developed team strategy that targeted clients and opportunities. Developed team growth strategy and interviewed and approved team members. Aligned team across sales and delivery opportunities. Developed and maintained relationships with executives at multiple financial services clients. Created opportunity pipeline while leading both proactive and RFP response sales pitch development and presentations. Oversaw multiple strategy, operations and technology client engagements concurrently

Led engagements in operational excellence, development of strategic roadmaps, digital transformations and product development with captive auto and consumer lending clients

Presented recommendations for all Honda and Acura residuals and off-lease strategy (including sales process and pricing) for Honda’s $17 billion lease portfolio to senior and executive management.