Jake Allison

Jake Allison Email and Phone Number

Experienced retail professional with knowledge in customer service, problem solving, fraud prevention, data analysis, and more. @ CHG Healthcare
Salt Lake City, UT, US
Jake Allison's Location
Salt Lake City, Utah, United States, United States
Jake Allison's Contact Details

Jake Allison work email

Jake Allison personal email

n/a
About Jake Allison

Jake Allison is a Experienced retail professional with knowledge in customer service, problem solving, fraud prevention, data analysis, and more. at CHG Healthcare. He possess expertise in photography, lightroom, social media, outdoors, microsoft office and 1 more skills. Colleagues describe him as "I worked under Jake Allision as a customer service representative (Gearhead) while at Backcountry.com during my employment there from November of 2019-March 2020 (my employment was ended quickly due to the reduction of labor during the Coronavirus Pandemic. I reported to Jake when I had any questions regarding processes and he handled them very well with a deep knowledge he had acquired there over the years. We also had the occasional meeting to discuss how things were going and to touch base; he was very empathetic as a supervisor and is a natural leader. Based on my experience working with him, he would do well in any position requiring leadership qualities, attention to detail, communication, and organizational skills. Myself, and my fellow colleagues all felt Jake was a great resource to come to with any questions or concerns. I didn't get to see him grow in his roles at Backcountry.com, but I have heard that he has truly earned each promotion he has been given, and it was reflected in the advice he gave me in my role as a Gearhead. I wholeheartedly recommend Jake in your considerations."

Jake Allison's Current Company Details
CHG Healthcare

Chg Healthcare

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Experienced retail professional with knowledge in customer service, problem solving, fraud prevention, data analysis, and more.
Salt Lake City, UT, US
Employees:
2101
Jake Allison Work Experience Details
  • Chg Healthcare
    Chg Healthcare
    Salt Lake City, Ut, Us
  • Backcountry
    Lead - Fraud Prevention
    Backcountry Jan 2022 - Sep 2024
    Park City, Ut, Us
    - Lead a group of Fraud Analysts who are responsible for manually reviewing high risk transactions.- Coach and develop the team to ensure transactions are handled professionally, in accordance with company policies, procedures, and service level agreements.- Perform fraud prevention and detection activities, focusing on processes established to provide early warning signs of potential losses. Mitigate Fraud loss to the company through knowledge of ecommerce fraud solutions and industry trends.- Help to manage chargebacks received in order to minimize risk to the company and maximize reversals.- Analyze Fraud trends and Chargebacks to improve the rules engine and prevent as much fraud as possible- Work with & assist many different aspects of the business on all things payment related.- Provide support for Inbound CS reps, Leads, and anyone else in the business on any payment and fraud related questions they may have.
  • Backcountry
    Order Resolution & Warranty Team Lead
    Backcountry Oct 2020 - Jan 2022
    Park City, Ut, Us
    Responsible for a specialized team focused on shipping & fulfillment issues, and Warranty processes. Responsibilities include making sure the team is on top of our queues of orders, hiring for openings on the team, working with other departments of the business to make sure that everything is running smoothly.
  • Backcountry
    Customer Service Team Lead
    Backcountry Sep 2019 - Oct 2020
    Park City, Ut, Us
    Led a team of ~30 Gearheads, coaching them on processes, policies, and helping them succeed at their job of providing great customer service.
  • Backcountry
    Gearhead Coach
    Backcountry Sep 2018 - Sep 2019
    Park City, Ut, Us
  • Backcountry
    Gearhead
    Backcountry Sep 2016 - Sep 2018
    Park City, Ut, Us
  • Harmons Grocery
    Grocery Clerk
    Harmons Grocery Apr 2013 - Sep 2016
    West Valley, Ut, Us
    As a Cashiero Greeted and rang up customerso Good customer serviceo Assisted with baggingo Kept busy cleaningo Mostly self managedAs a Grocery Clerko Stocked shelveso Helped customers find itemso Independent workero Multi taskingo Problem solving

Jake Allison Skills

Photography Lightroom Social Media Outdoors Microsoft Office Hiking

Jake Allison Education Details

  • University Of Utah
    University Of Utah
    And Tourism
  • Skyline High School
    Skyline High School
    High School

Frequently Asked Questions about Jake Allison

What company does Jake Allison work for?

Jake Allison works for Chg Healthcare

What is Jake Allison's role at the current company?

Jake Allison's current role is Experienced retail professional with knowledge in customer service, problem solving, fraud prevention, data analysis, and more..

What is Jake Allison's email address?

Jake Allison's email address is ja****@****try.com

What schools did Jake Allison attend?

Jake Allison attended University Of Utah, Skyline High School.

What skills is Jake Allison known for?

Jake Allison has skills like Photography, Lightroom, Social Media, Outdoors, Microsoft Office, Hiking.

Who are Jake Allison's colleagues?

Jake Allison's colleagues are Danielle Swanson, Cortney Morgan, Dean Quintão, Kjirsten Ukonu, Tracy S., Katherine Noonan, Derek K..

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