Jake Anderson Email and Phone Number

As a Project Manager at Stearns County, provide technology project management services for County departments. Responsible for planning and directing the County's major technology projects to achieve improved, integrated technology solutions that meet business and customer requirements. Among the highlights:• Successfully managing multiple projects simultaneously of varying complexity and type – including an online time sheet implementation, a land use permitting system based on Microsoft Dynamics CRM, and content management using Microsoft SharePoint for various County departments. • Managing and coordinating human and financial project resources. • Communicating appropriate project information to project stakeholders on a timely basis. • Completing business analysis functions like eliciting requirements and business case creation. • Creating and issuing Request for Information documents for information-gathering and Request for Proposal documents for vendor selection. • Being a driving force in implementing project standards and expectations through the County’s Project Management Office – including the development of methodology and templates. • Creating and leading a collaborative technology steering team for land management departments with the purpose of coordinating multi-departmental technology projects using County technologies like SharePoint and CRM. • Serving as the County’s Microsoft Dynamics CRM System Administrator• Developing solutions on the Microsoft Power Platform for various county departments.• Coordinating and managing the County’s existing Audio / Video systems as well as new systems and upgrades.

As a Senior Technical Support Specialist at Stearns County, provided senior level help desk support and technology implementation services for county employees. In addition, served as a mentor to other IS Technical Support staff. Among the highlights:• Supporting desktop operating systems – like Windows XP and Windows 7, in addition to server operating systems like Windows 2003 and 2008.• Creating update packages and other software deployments using LANDesk. • Troubleshooting and replacing defective computer hardware like hard drives, memory, or system boards. • Assisting other co-workers with escalated technical issues. • Providing quality customer service to all Information Services customers. • Coordinating and managing the County’s existing Audio / Video systems as well as new systems and upgrades.

Elected in November 2022 as City Council Member for St. Cloud - Ward 3. Sworn-in January 2023. Term ends January 2027.Resigned November 2024 - Mayor-elect starting Jan 2025

Appointed to a one year term in June 2009 and re-appointed to a five year term in April 2010. Re-appointed to another five year term in April 2015.Highlights~Chairperson / October 2011 - January 2013, July 2017 - July 2018~Vice-Chairperson Jan 2016 - June 2017~Secretary Jan 2015 - Jan 2016~Park and Recreation Board (Planning Commission Representative) / 2010 - 2020~Saint Cloud Area Planning Organization - Policy Board Member / 2009-2010~Zucker Report Task Force Member (Dec 2012 - Feb 2013) ~St. Cloud Placemaking Steering Committee Member (2013)~St. Cloud Comprehensive Plan Update (2015)~St. Cloud Neighborhood Best Practices Task Force Round 3 (2015-2016)

A small technology company specializing in GIS consulting and software development.As CEO I handled administrative functions for the company as well as consulting services to clients. I was also involved in product development and consulting reports.

As an Implementation Supervisor at GeoComm, supervised a team of Implementation Specialists responsible for the successful implementation and training of a variety of GeoComm E911 GIS mapping products and services at over 600 client locations. Responsible for employee reviews and corrective actions as well as the creation and implementation of standard processes and procedures. Addressed escalated support cases from the customer support team that required senior-level knowledge and understanding of products. Among the highlights:• Supervised a team of six (6) Implementation Specialists – including employee reviews and corrective actions.• Developed and maintained documented processes and procedures related to product implementation, project management• Collaborated with software development on new products and major upgrades to existing products to ensure successful implementation and training. • Setup and conducted software demonstrations to potential clients and vendor-partners.• Coordinated software upgrade releases to existing customers

As an Implementation Specialist at GeoComm, coordinated and implemented E9-1-1 mapping (GIS) projects. Communicated with customers and GeoComm staff regarding installation requirements, expectations, and preparedness steps. Assured sites were prepared for a successful implementation to occur. Conducted end-user and system administrator training on-site or remotely on GeoComm products. Among the highlights:• Managed 12-15 software implementation projects of varying scope and complexity at any given time.• Completed software setups and configurations for individual projects prior to implementation. • Successfully trained different user groups with different backgrounds on GeoComm products. • Assigned larger, more complicated projects based on competency and technical knowledge.