• Coordinated efforts from multiple teams within Cerner’s finance, technology, and sales organizations to automate a process of granting, managing, and expiring client credits, leading to a decrease in company’s financial liability.• Streamlined time consuming processes for four major sales event teams by creating comprehensive business intelligence dashboards for activity oversight, quarterly benchmarking, and data auditing.• Spearheaded strategy and implementation of Cerner’s enterprise wide marketing automation tool; helped to standardize Cerner’s digital marketing, created performance benchmarking, and gave new visibility to possible sales leads for targeted marketing.• Analyzed quarterly reporting of key metrics for a sales organization, identified redundant processes, and drove technical development around CRM changes; decreased required work time from two full days to two hours.

• Designed, built, and stood up a multi-user Access database application for tracking distressed clients; eliminated over eight hours per month of data compilation.• Drove improvements to sales reporting and business intelligence for ambulatory products and services organization, including streamlining the quarterly sales forecasting process.• Collaborated with Cerner Health Conference team to design and build an Access database application for staffing exhibit floor, thus expediting staffing of more than 1400 shifts by two days.

• Provided strategic recommendations and target market intelligence for Sub-Saharan Africa to a small electrical equipment business; company employed research to choose export markets.• Oversaw market research and preparation for three companies participating in a biosciences trade mission to Belgium and The Netherlands; participating companies presented to over one hundred industry executives.• Formulated a multi-factor criterion to appraise global markets for a security and armored vehicle company; provided recommendation and deep dive research on two most promising markets; company utilized research to explore trade leads

•Staged on-campus information sessions to reach out to prospective students •Assisted prospective study abroad students in information and decision making•Worked toward updating and enhancing University of Alabama Study Abroad website

Shadowed loan officers on property inspection and other aspects of client relations. Assisted loan officers in file upkeep and compilation for client transactions. Gained important insight into the operations of a commercial bank.