Jakeb Smith Email & Phone Number

Herston, Qld, Au

Brisbane, Queensland, Australia

My job as a Contributor for Outlier is to craft compelling content and prompts that will shape the interactions between users and AI systems. I play a crucial role in developing engaging narratives, dialogues, and scenarios that showcase the capabilities of our AI technologies.

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

In my dynamic role at Brisbane City Council's Graduate Program, I engaged in diverse rotations across various departments, including client services, marketing, public affairs, and diversity & inclusion. This multifaceted experience equipped me with a broad skill set and allowed me to contribute effectively to different facets of the organisation.Key highlights of my skills during this role include driving client satisfaction through the delivery of exceptional service, thereby enhancing the overall client experience. I demonstrated proficiency in crafting impactful marketing strategies to promote the council's initiatives and enhance public engagement. Moreover, I played a significant role in content creation for the corporate website and company newsletter, showcasing my ability to communicate effectively and contribute to the organization's external communications.Additionally, I actively championed diversity initiatives, fostering an inclusive work environment and contributing to the council's commitment to diversity and inclusion. This experience not only enriched my interpersonal and communication skills but also demonstrated my dedication to fostering a workplace that values diversity.Overall, my time at Brisbane City Council provided me with a well-rounded skill set, encompassing client satisfaction, marketing strategy, content creation, and diversity advocacy, making me a versatile and valuable asset to any team or organisation.

Brisbane, Queensland, Australia

As a Communication and Sales Assistant at UQP, I played a crucial role in supporting various aspects of the company's operations. My responsibilities included providing administrative assistance for UQP events and book launches, collaborating with internal teams and external suppliers to coordinate event-related materials, and working closely with the Marketing and Publicity team to ensure timely delivery of front list titles. Additionally, I was responsible for ordering new stock, maintaining inventory levels in UQP's stockroom, and monitoring the Sales email inbox.I actively engaged in data entry into UQP's stock management tools, collaborated with the Sales Manager to prepare book campaigns, and sent complimentary copies of new titles from the gratis list. I assisted in generating regular sales reports for distribution, identified opportunities to maximise sales of UQP books, and completed an annual stocktake of UQP's stockroom. My role also involved ensuring timely invoicing, processing, and distribution, including postage, freight, and transport.Furthermore, I contributed to the generation of sales materials and stock for industry conferences and events, both domestically and internationally. Throughout my tenure, I consistently worked towards enhancing communication, streamlining sales processes, and supporting the overall success of UQP's publishing endeavors.

Brisbane City, Queensland, Australia

As a Banking Consultant at ANZ, I played a pivotal role in driving digital banking adoption among customers, ensuring they left the branch digitally active. This involved conducting digital workshop appointments to educate customers on utilising Smart ATMs, the ANZ App, and Internet banking.I efficiently managed customer flow within the branch, utilising the appointment booking tool to seamlessly connect the front desk with banking consultants. To convey information while maintaining privacy, I leveraged Skype for Business.Engaging customers in in-depth conversations, employing the rule of 3+, I addressed their financial needs and provided needs-based recommendations, holding Tier 2 accreditation. Additionally, I utilised phone interviews to uncover opportunities and determine if customers were working towards specific financial goals.Throughout my tenure, I consistently embodied ANZ's core values of Accountability, Respect, Caring, Welcoming, and Collaboration. The embodiment of these values was regularly measured in monthly performance reviews, reflecting my commitment to both customer service excellence and ANZ's organisational principles.

Kelvin Grove

Delegate tasks to the team via Slack and Zoom to complete tasks efficiently and remotely. Create a monthly marking promotional plan on Google Docs, which involves all our social media and marketing activity for the upcoming event.Coordinate with external venues and stakeholders to organise each salon via Outlook. This includes booking venues, inviting guests and booking workshops to name a few.Write creative and engaging briefs for our social media and marketing team to create interest in our monthly events.

Kelvin Grove, Queensland

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Darwin, Northern Territory, Australia

Monitor and collate received data and source documents;Prepare and sort source documents, identify and interpret data to be entered;Contact/liaise with preparers of source in order to resolve questions, inconsistencies or missing data;Entry and audit of source data into Vectis;Audit Sales Agency Returns (SARs) in Vectis including reconciliation and cross check to Vectis summary report;Daily reconciliation of cash receipts and preparation of banking documents in Greentree;Daily deposit/delivery of banking to the bank;Generation and cross match of Interline billing;Cross check inward billings and entry into Vectis;Refunds, data entry into Vectis

Master'S Degree, Writing, Editing And Publishing

Bachelor Of Fine Arts - Bfa, Creative Writing, Distinction

Activities and Societies: QUT Literary Salon, ScratchThat Magazine