Senior Product Manager
CurrentI've quickly learned the last mile logistics industry and lead the build of our strategic roadmap for 2023 & 2024.Balanced a variety of priorities key to the board including bottom line and depreciating legacy software in role as a strategic product manager. while doing so, maintained role as day-to-day stakeholder in the agile development process. Primary pillars of focus: - New features geared to surpass competitors in the sales process & retain current relationships - New features available as upsell for the sales and customer success teams - Key features to bridge transitions for current customers from legacy systemIn my role I've been very customer facing and have successfuly managed expectations with our top three ARR customers in their transition to new system and the build of features to solve their key problems. Supported price increase initiative netting a 27% top line increase centered around improvements to the platform.