Jakeb Wagner Email & Phone Number

Greenwood, In, Us

Athens, Ohio, United States

• Mastered social and communication skills with the public and co-workers while working in fast paced environments.• Tested patience, resilience, and abilities to adapt to quickly changing late night environments while serving the public.• Efficiently handled cash transactions and accurately processed payments using POS system.• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs.

Athens, Ohio, United States

Forecasted for Athens, Ohio, which was followed by a call-in forecast to the local hotline. Was able to obtain forecasting experience through the forecasting course offered by Ohio University.

Athens, Ohio, United States

• Developed team building and leadership qualities from working in fast paced environments.• Developed extensive knowledge of mixing techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers.• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation.

Canton, Ohio, United States

• Enhanced social and communication skills with the public through conversation while checking out customers.• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed.

Canton, Ohio, United States

• Promoted to lead during COVID-19 where effective leadership, team chemistry building, adaptability, and time management qualities were obtained.• Demonstrated strong problem-solving skills when resolving issues related to incorrect pricing or damaged merchandise.• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction.