Jake Byrd Email & Phone Number

At DigiLink Solutions Consulting, we're not your average IT Managed Service Provider (MSP). We're all about innovation and staying ahead of the curve. Whether it's setting up your network infrastructure, deploying new computers, or ensuring your business is prepared for any disaster, we've got you covered. Backed by a team of seasoned experts who prioritize your needs, we provide a wide range of services aimed at boosting your IT efficiency, fortifying your security measures, and ultimately fueling your business expansion.

Houston, Tx, Us

Round Rock, Texas, Us

• Virtualization & Network Solutions Architect• HCI VxRail Solutions Architect Design and Implementation• HCI VCF on VxRail Implementations• Technical Customer Kickoff Calls- Architectural Design & Planning• Customer Migrations• Assist Pre-Sales Engineers with Infrastructure Design & Customer Challenges• Extensive Design Reviews with Customers• Experience Deploying VMware Validated Design (VVD), and VMware Cloud Foundation (VCF)• Extensive Customer Knowledge Transfers• vSAN Knowledge• Dell TOR Switch Configurations• Mentoring Peers & New Hires • Develop Procedural Documentation

Round Rock, Texas, Us

• Conduct Logical Configuration Survey calls with clients, recommending designs based on customer requirements and equipment purchased• Factory logical configuration of CI/HCI systems.• Installation of Vxblock/VxRail systems on-site at customer locations• Configuration of Vxblock components, including but not limited to Dell Power edge, Cisco UCS, Cisco C-class servers, vSphere, UIM, Windows, Linux• Comprehensive backup and testing of all installed Vxblock/VxRail components• In-depth Knowledge Transfer of CI/HCI Systems to customers• Hardware, software and firmware upgrades of CI/HCI systems and components• Preparation and completion of required pre and post deployment documentation• Mentoring of partners in CI/HCI technology and deployment• Cross-training in all CI/HCI components and technologies• Sales or pre-sales support and qualification

Richardson, Texas, Us

Atlanta, Ga, Us

Advanced configurations support on SAN environmentsBest practices and hands on operational supportKnowledge transfer and side-by-side support for smooth operations

Round Rock, Texas, Us

• Supported design and development of technical content defined in statement of work, allowing customer to put processes in place to create standard for work completion within environment.• Designed EMC solution and supported installation, customization and integration, providing correct technical path and ensuring proper use of technology.• Prepared technical architectural and implementation design documents, verifying technology implemented was in line with customer need and within market best practice.• Developed implementation plan by working with project management.• Defined project deliverables and schedules by working closely with project management.

Round Rock, Texas, Us

• Met customer requirements for new technology by performing complex and / or extended-stay software and hardware implementations per specifications.• Delivered custom integration implementation support on products involving software at customer site, including pre-site inspection, initial installation, implementation, customization, integration and outline orientation, providing customer with confidence that configuration was within standard and completed correctly.• Drove smooth implementation and transition from start-up to integration / production mode by working closely with Sales, Customer Service, Project Managers, Technical Support and customer.

Round Rock, Texas, Us

• Minimized downtime through installation of EMC hardware and software and proactive maintenance, complying to established procedures.• Ensured complete customer satisfaction at assigned accounts through adherence to prompt onsite arrival time, technical expertise, knowledge of customer environment and professionalism.

Tampa, Florida, Us

Supported customer environment by the providing the installation and maintenance of business solution products such as Phone system and Internet access devices.Completes customer deliverables to include: running network cabling, include CAT 5E and Fiber cabling.Maintains company’s inventory and asset management system.Completed the identification, escalation and trouble ticket management of complex issues through the use of customer service management software.

Tampa, Florida, Us

• Supported customer environment by providing installation and maintenance of business solution products such as phone system and internet access devices.• Completed customer deliverables, including running network cabling such as CAT 5E and fiber cabling, meeting customers’ specifications.• Delivered on time and accurate data implementation of host operating system upgrades as project team lead.• Performed identification, escalation and trouble ticket management of complex issues through use of customer service management software.

Arlington, Virginia, Us

Provided the commander with all-source intelligence assessments and estimates at the tactical, operational, and strategic levels dealing with enemy capabilities, intentions, vulnerabilities, effects of terrain and weather on operations, and predicts enemy courses of action. Directed tasking of intelligence collection assets; produces threat estimates to support doctrine, training; and combat developments; ensures proper dissemination of intelligence information and products

B.S. In Technical Management, Management

A.A.S In Computer Information Systems, Computer Information