Jacob Woodard Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Albemarle, North Carolina, United States

• Developed concept and business plan resulting in a $2,000 grant to launch small business• Owns and administers all business aspects of independent record label, in spare time• Works with artists to create promotional cycles for albums and social media material; cycle lasts from first single to end of first-week sales to maximize algorithmic benefits through release• Handles sales and distribution for artist merchandise including purchasing and shipping to customers• Led planning, development, and execution of 32 acts for two music festivals with two-person team; managed all fiscal, logistical, and marketing for three-day event; secured venue for 12 additional events

Albemarle, North Carolina, United States

• Promoted to metric-based sales position from customer service associate in December 2021; relied upon to produce positive results via sales per hour and dollars per transaction for the company’s bottom line• Generating as much as a $862 per hour or above sales goal, with an average of $1222 per transaction• Adeptly utilizing Genesis, Sterling, and MyRedVest softwares to perform tasks including overseeing purchases, checking inventory, printing previous sales transactions, and completing credit card applications• Coordinating with third-party operations, daily, to ensure promptness and accuracy of product delivery• Applying customer service principles, including introduction at point of sale, completed transaction, and delivery follow-up; service has resulted in service star awards due to positive customer survey feedback

Albemarle, North Carolina, United States

Salisbury, North Carolina, United States

• Facilitated educational and social programs in customer relationship management services; employed relations software to increase marketing department’s capacity to deliver activities for community residents• Administered multiple marketing strategies to connect with approximately 60 clients to maintain interest in the community through the department’s future residency program; contributed to future client base• Taught over 100 individualized technological workshops including assistance with computers, tablets, and phones for community residents; students now able to navigate technology for day-to-day personal use• Conducted 15 independent resident satisfaction surveys; gathered crucial information regarding competing independent living communities for future marketing material and client retention efforts