Jake Charlton
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Jake Charlton Email & Phone Number

Platform Engineer, Data Transmission at Vanguard Australia
Location: Australia, Australia, Australia 6 work roles 1 school
1 work email found @ed.ac.uk LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email j****@ed.ac.uk
LinkedIn Profile matched
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Current company
Role
Platform Engineer, Data Transmission
Location
Australia, Australia, Australia
Company size

Who is Jake Charlton? Overview

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Quick answer

Jake Charlton is listed as Platform Engineer, Data Transmission at Vanguard Australia, a company with 681 employees, based in Australia, Australia, Australia. AeroLeads shows a work email signal at ed.ac.uk and a matched LinkedIn profile for Jake Charlton.

Jake Charlton previously worked as End User Support Analyst at Vanguard Australia and Technology Support Assistant at The University Of Edinburgh. Jake Charlton holds A Level, Sociology, Finance, Business, B from Richmond Upon Thames College.

Company email context

Email format at Vanguard Australia

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{first}.{last}@ed.ac.uk
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Profile bio

About Jake Charlton

With over nine years of experience in customer service and IT support, I am passionate about providing effective and efficient solutions for colleagues and clients across various sectors and industries. I am currently a Technology Support Assistant at The University of Edinburgh, where I onboard new staff, provide practical technology support to projects and infrastructure, and deal with second-line technology support issues requiring specialist or urgent support.I have a strong background in supporting first-line agents, troubleshooting IT issues, ensuring business continuity, and maintaining KPIs, as demonstrated by my previous role as a Back Office Agent at H&M Hennes & Mauritz. I also have excellent communication and analytical skills, as well as a certification in ITIL 4 Foundation in IT Service Management. I am proficient in SASS and other University hardware and software, including specialist applications used by the School.

Current workplace

Jake Charlton's current company

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Vanguard Australia
Vanguard Australia
Platform Engineer, Data Transmission
Australia
Website
Employees
681
AeroLeads page
6 roles

Jake Charlton work experience

A career timeline built from the work history available for this profile.

Technology Support Assistant

Onboarding new staff. Providing practical technology support to projects and infrastructure, Deal with second-line technology support issues requiring specialist or urgent support.Provide support in the use of centrally delivered learning technology applications used by the School. Install and configure University hardware and software, including.

Sep 2021 - May 2024

Back Office Agent

Edinburgh, Scotland, United Kingdom

Providing Second line support to colleagues and customers, troubleshooting IT issues ensuring a positive customer experience and business continuity. Supporting our first line agents to acheive Customer Satisfaction whilst maintaining KPI's.

Jan 2015 - Sep 2021

Training Champion

London, England, United Kingdom

Onboarding new starts and training throughout their journey. Attending menu seminars and relaying information back to the team.

Jun 2012 - Jan 2015

Telephony Personal Banker

Manchester, England, United Kingdom

Adopting a sales through service technique to ensure key KPI's and Customer satisfaction are completed.

Feb 2010 - Jun 2012
Team & coworkers

Colleagues at Vanguard Australia

Other employees you can reach at vanguard.com.au. View company contacts for 681 employees →

1 education record

Jake Charlton education

FAQ

Frequently asked questions about Jake Charlton

Quick answers generated from the profile data available on this page.

What company does Jake Charlton work for?

Jake Charlton works for Vanguard Australia.

What is Jake Charlton's role at Vanguard Australia?

Jake Charlton is listed as Platform Engineer, Data Transmission at Vanguard Australia.

What is Jake Charlton's email address?

AeroLeads has found 1 work email signal at @ed.ac.uk for Jake Charlton at Vanguard Australia.

Where is Jake Charlton based?

Jake Charlton is based in Australia, Australia, Australia while working with Vanguard Australia.

What companies has Jake Charlton worked for?

Jake Charlton has worked for Vanguard Australia, The University Of Edinburgh, H&M Hennes & Mauritz, Leon Restaurants, and Barclays.

Who are Jake Charlton's colleagues at Vanguard Australia?

Jake Charlton's colleagues at Vanguard Australia include Aaron Gunawardena, Joe Dammous, Sam Dowler, Edwin Lau, and Kishan Sudeep.

How can I contact Jake Charlton?

You can use AeroLeads to view verified contact signals for Jake Charlton at Vanguard Australia, including work email, phone, and LinkedIn data when available.

What schools did Jake Charlton attend?

Jake Charlton holds A Level, Sociology, Finance, Business, B from Richmond Upon Thames College.

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