Jake C. Email & Phone Number

Pasadena, Ca, Us

Los Angeles, California, United States

- Increased store sales by 15% and traffic by 21%- Opened Pasadena location- Led regional new team member sales training and product education- Created operations processes that streamlined inventory management, visual signage changes, and barcode pages for accurate scanning of SKUs- Mentored team members that have since been promoted to management positions- Built and maintained relationships with community members- Created and managed the store's budget, ensuring cost-effective use of resources and meeting financial targets- Collaborated with other store managers and regional teams to share best practices and improve overall store performance

- Oversaw the production process for multiple high-profile podcast shows including audio editing, sound design, and shot work- Led a team of producers, editors, and researchers to ensure the timely and high-quality production of podcast episodes- Achieved approximately 280K views and 8K likes collectively- Produced 71 videos- Developed and maintained relationships with clients, sponsors, and partners to support podcast growth and sustainability- Collaborated with hosts and production team to create engaging and high-quality content- Conducted regular team meetings to align on project goals, timelines, and deliverables, ensuring clear communication and coordinationSoftware used: Premiere Pro, Descript, DaVinci Resolve, ClickUp, Slack, YouTube Studio, Lucid

Laguna Beach, California, United States

- Designed, curated, fulfilled, and managed a small clothing line- Worked with artists on out-of-the-box designs for each collection as well as shopped pre-made pieces. - Managed social media marketing and the website- Budgeted revenue making sure to cover costs and set aside funds to give to non-profit organizations each month

Greater New York City Area

- Provided best-in-class customer experience throughout the customer’s visit- Took diagnostic photos and used a high-tech intraoral scanner to take digital impressions, resulting in a 3D model of the customers’ teeth- Ensured accuracy when obtaining diagnostic records, all during customer orthodontic evaluation, while exuding empathy and care- Explained the process of treatment, highlighting how it can benefit customers- Sold customized treatment plans to customers- Worked with store manager on store core values, improving the guest experience, and how to reduce costs-Trained new team members on the sales process/closing, customer experience, and on how to take 3D impressions using the iTero Element 2 and iTero Element Flex

New York, Ny

- Communicated Warby Parker's values and brand philosophy on the sales floor- Delighted customers through nothing-but-wonderful service- Continuously hit monthly sales goals - Demonstrated product knowledge and offered exceptional style advice- Developed and implemented sales strategies to achieve and exceed monthly targets- Played a key role in community engagement initiatives to build local relationships and drive store traffic- Managed inventory control, including ordering, stocking, and conducting regular audits to minimize shrinkage- Helped foster an inclusive culture

Tustin, Ca

Home store: Tustin, CA:- Certified in all 5 positions: Register, Host, Sample, Floor, and Expo- Led team meetings- Guided team members to priorities throughout the shift- Worked a position while taking the ordinary to an extraordinary level- Helped guide guests through the menu - Acting manager when the manager was absent- Fostered a fun, exciting environment that inspired team members to be their bestNew Store Openings: San Mateo, Brentwood, San Francisco: - Trained/managed over 100 new team members- Ran detailed tastings and provided feedback that elevated the menu- Designed and executed engaging training presentations- Gave the TMs an opportunity to grow through giving feedback and demonstration- Provided feedback to management and the core team on how to elevate the guest experience, menu while maximizing profit- Built meaningful and lasting relationships with guests and team members

Downey, Ca

- Effectively designed and executed classes in Ballet, Hip Hop, Lyrical, and Jazz- Kept detailed notes on students to help them grow throughout the year- Created boot camps programs to help build the students' stamina and stimulate muscle growth- Created dances for the Christmas show and the end of season annual recital - Created solos and duets for the competition season- Assisted with brainstorming on how to elevate the studio and bring in more business

Norwegian Sun

- Participated in 3 main stage productions (Pure Variety, The Look of Love, Rock You Tonight), 2 side cabarets, and all rehearsals- Directed/co-wrote a main stage revue production called "Spectrum" with a fellow cast member for the repositioning cruise- Produced a number for the annual Christmas showAll duties were performed abroad the Norwegian Sun.

Cypress, Ca

Main responsibilities included helping with all aspects of the event setup, loading in & out equipment, setting up the MC station & lights that outline the front of the stage, soundcheck, as well as managing all the music and audio. I called every act to the stage, I announced the adjudicated general awards during the awards ceremony, and I also organized, managed, and played the music during the high points section of the awards ceremony. I helped any other team member that needed it, including merchandise, where I got to interact with clients regularly. - Responsible for running the show and keeping it on time- Acted as the voice of the competition - Organized and played music as dictated by the show order- Announced general awards - Assisted with the move in and set up of the show each weekend

Buena Park, Ca

- Performed all pre-shift and post-shift duties, side-work, and related paperwork- Provided assistance by responding to guest questions in an effective and efficient manner- Contributed to a positive team environment by recognizing changes in partner morale and performance and communicating them to the store manager as well as fostering a fun, upbeat shift* Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift* Perform work that is routine and organized* Helped customers on the POS and tailored their experience to them* Took part in the preparation of drinks

Associate Of Science - As, Business Administration And Management, General, Graduated With Honors & On Dean'S List

Relevant courses taken: Financial Accounting Managerial Accounting Business Law Small Business Finance Entrepreneurship & Small Business.

Certificate Of Completion, Accelerated Web Development Program

70+ hours of programming per week for total of 800+ hours of programming in a simulated work environment with project deadlines.

Studied, Business Administration And Management, General

Activities and Societies: Student Government: Student Senate Vice President Phi Theta Kappa Honors Society: Member

High School Diploma, Commercial Dance

Activities and Societies: Montage! Performance Group Yearbook Dot Comm dancers Teacher Assistant (Health, Jazz I) Studied general.