Jake Coombs Email & Phone Number

Somerset, England, United Kingdom

Yeovil, Somerset, United Kingdom

Yeovil

- Developing a growth strategy focused on both commercial gain and customer satisfaction.- Conducting research to identify new markets and customer needs.- Arranging business meetings with prospective clients.- Actively promoting the Magnet brand to address clients’ objectives.- Providing trustworthy feedback and after-sales support.

Yeovil, Somerset

- Supervised day-to-day operations of 19 customer service representatives in the department. - Developed customer satisfaction goals and coordinated with team to meet them on a steady basis.- Engaged representatives through review meetings to create personal development plans.- Assessed service statistics and prepared reports on findings.- Trained new.

Yeovil

- Oversaw and assessed customer service representative activities, and provided regular performance-related feedback.- Assisted customer service representatives with duties where required.- Maintained documentation relating to customer service department activities.

Yeovil