Jake Cowley Email and Phone Number

Responsible for a category spend of circa £60m per annum, managing all Resourcing and L&D business requirements and supplier contracts. Driving value, and managing GNFR suppliers against contracts, whilst ensuring all opportunities are delivered within the Co-op's legal and compliance policies. • Conducted PSL RFP for Perm/Fixed Term agencies, negotiated and secured contracts to deliver cost savings for future business requirements• Developed and maintained relationships with key suppliers to ensure talent-pool availability and quality• Conducted market research and analysed supplier data and insights to identify new opportunities and trends to drive value and improve efficiency• Embedded Recruit, Train, Deploy model across the business with key stakeholders• Aligned the business process and policies around recruitment governance with Hiring Managers and TAD’s• Improved PO compliance and optimised the business use of Coupa• Re-shaped our Agency Labour model by reducing a supplier tail of 20+ suppliers down to 6 to enforce our MSP strategy• Improved PO compliance and optimised the business use of Coupa• Re-shaped our Agency Labour model by reducing a supplier tail of 20+ suppliers down to 6 to enforce our MSP strategy

Responsible for a portfolio of customers, who were part of external consortium. Clients range from large Blue Chip’s spending approx. £50m per annum on their energy and driven to achieve Net Zero goals, to some smaller Industrial & Commercial customers that require guidance and strategy in procuring energy and achieving company milestones. Negotiating complex renewals and up-selling products from our range of services resulting in our partners feeling empowered to make operational changes to support their sustainability commitments and goals. Experienced in flex/fixed commercial contracts and PPA agreements and have a good knowledge of the energy markets and current legislation. • Executed the role through the peak of the Energy market crisis, guiding customers through the extraordinary price inflation. Identified and responded to weaknesses in the inherited strategy and made rapid changes and recommendations contributing to;• Winner of the TELC Energy Award for “Most Trusted Large Broker” 2021/2022• Successfully off-boarded customers during the Energy Crisis and worked collaborative to support them source their next supplier, protecting their costs and portfolio. • Generated weekly and monthly reports outlining key customer and sales metrics, allowing for informed decision-making

Responsible for all quotations and pricing proposals to our existing and future clients. Each quotation is tailored to the specific requirements that have been identified by the Account Managers. Direct negotiations through my network of suppliers and partnerships to ensure commercial value for both the business and our customer. Actively source the supplier market for opportunities to on-board new suppliers that strengthen our product offering and set us aside from a saturated TPI industry. I am responsible for agreeing the commercials and terms between our business and the suppliers, to ensure our partnership drives value for the business and equips the sales team with the best products to sell. • Direct reports to the board on proposals, value and margins• Identify trends across the Energy Markets and advise the business of when to drive campaigns.• Maintain and grow our PSL• Produce Targets for the business and identify renewal opportunities to target from our portfolio • Developed and optimised our pricing tool and CRM• Re-branded the corporate business identity and Social Media presence

Promoted within 6 months to Sales Manager. Managed, coached, and drove a highly ambitious, competitive sales floor of fifteen DBAM’s, delivering over £2m in Gross Sales per annum. Responsible for managing Stakeholders and reporting into the Board of Directors on the delivery of targets and budgets.• Daily reporting of KPI’s and performance figures to GM and Directors.• Conducting reviews and disciplinary hearings. • Coach, support, mentor Account Managers. • Personally manage several high value clients for the business. • HR responsibilities (monthly reviews, appraisals, disciplinary, performance plans)• Implement and promote weekly/monthly incentives• Strategize lead sourcing campaigns based on historic sales data and reports. • Work with the GM to generate monthly targets for individuals and business.• Ensure the highest levels of customer service are delivered across the sales floor. • Analyse Renewal reports, conversion rates, and ACW efficiencies. • Promote and create a culture of quality over-achievement.

Tasked with managing a CRM of over 1,500 accounts ranging in size from sole traders to large PLC’s. During this position at Resolve Energy, I achieved all targets consistently and exceeded all KPI’s set. This led to being awarded employee of the quarter in my first three months at the business. After three months in the business, I was offered the position of Sales Manager based on performance and proposals to improve sales.• Contract negotiation• Pipeline building• Telephony sales

Responsible for sourcing new business, managing existing clients and lead generation campaigns for some of the biggest automotive leasing companies, dealerships, and manufacturers in the UK. Clients included Lex Autolease, Stoneacre, GM Vauxhall, Hyundai, LeasePlan.This role demanded negotiation with decision makers and principals to ensure agreed contracts were delivered across line, volume, and quality. I managed to increase the RFQ revenue by an additional 150%. I project managed a new venture within the Sales Department called CarKeys.co.uk. The task was to increase monthly revenue generated by the CSO team and identify the PPC costings against projected conversions for the following 12 months.

Responsible for identifying target customer bases both locally and nationwide to co-ordinate site visits and promote employee engagement for my team. This involved B2B marketing and managing existing client relationships and their accounts. My portfolio included blue chip companies such as BBC, Thomas Cook, The Co-Operative, and Manchester City Football Club. During a 36-month period, the Levine Retail O2 Open campaign, became the largest in the UK consisting of over 5,000 customers.