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Jacob Cross Email & Phone Number
Customer Engagement Technology Specialist
at
University of North Carolina at Chapel Hill
1 work email found
@discovery.com
1 phone found area 212
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Engagement Technology Specialist
Location
Chapel Hill, North Carolina, United States
Who is Jacob Cross? Overview
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Quick answer
Jacob Cross is listed as Customer Engagement Technology Specialist at University of North Carolina at Chapel Hill, based in Chapel Hill, North Carolina, United States. AeroLeads shows a work email signal at discovery.com, phone signal with area code 212, and a matched LinkedIn profile for Jacob Cross.
Jacob Cross previously worked as Tier 1 Analyst (MSU Denver) at Centurion Secured and Lead Computer Refurbishment Volunteer at Serve Your City Dc. Jacob Cross holds Ba, Communication from University Of Hartford.
Company email context
Email format at University of North Carolina at Chapel Hill
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{first}_{last}@discovery.com
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Profile bio
About Jacob Cross
Coming from an impactful career in television and digital media, ready to put broad experience and passion for technology to work in the IT and cybersecurity space. Graduate of a 15-week IT and security bootcamp where I learned fundamental IT and security principles and processes, and obtained CompTIA A+ certification. Currently working towards Network+ and Security+ certifications. Years of hands-on experience with hardware, software, networking, and programming as well as business acumen in operations, management, and leadership. Skilled communicator specializing in distilling complex topics for broad audiences. Creative problem-solver with unique technical and durable skills who thrives in collaborative and individually-contributing environments.
Listed skills include Digital Media, Hd Video, Video Production, Documentaries, and 15 others.
Current workplace
Jacob Cross's current company
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University Of North Carolina At Chapel Hill
AeroLeads page
13 roles
Jacob Cross work experience
A career timeline built from the work history available for this profile.
Tier 1 Analyst (Msu Denver)
Current- Part of a team responsible for the provisioning of monitoring services and the escalation of tickets to the National Cybersecurity Center for State of Colorado entities and the benefit of 500,000 Colorado residents.
- Investigate security alerts and research anomalies and potential threats
- Document findings and recommendations in Tier 2 tickets
Feb 2024 - Present
Lead Computer Refurbishment Volunteer
- At the height of the COVID-19 pandemic, led a volunteer effort to collect and refurbish community-donated computers and other digital equipment for distribution to local students who needed it for success in studying.
- Established processes for collecting, triaging, and refurbishing or liquidating donated equipment
- Personally inspected, refurbished, and prepared over 125 laptop computers; guided other volunteers in handling around 100 more
- Distributed equipment to over 200 students to ensure their academic success and help close the digital divide
Mar 2020 - Aug 2021
Partnership Development Manager
Identifying creative content and platform licensing opportunities for the the largest independent publisher of audiobooks in the world and a leading digital public library platform offering patrons access to a wide array of entertaining, educating, and enriching content. I rely on my deep knowledge of the media industry to connect top-tier content owners.
Apr 2018 - Aug 2020
Manager, Digital Operations And Partnerships
Building and maintaining strong relationships with partners for Discovery's broadband syndication businesses. Content programming lead and point-of-contact for top-tier partners including YouTube, Aol, and MSN. Tasked with meeting audience and revenue goals and corporate priorities to build reach for Discovery's brands. Responsible for day-to-day health of.
Sep 2016 - Apr 2018
Sr. Manager, Digital Media Content Production
Led a team of rich media and video producers and editors to develop and create unique and exciting interactive content for use on Discovery's global digital platforms. Supported worldwide broadcast programming and digital product priorities with engaging, exciting, and highly shareable digital experiences.Directed the development, production, and delivery.
Jul 2014 - Apr 2016
Manager, Digital Media Content Production
Oversaw original content production and syndication across Discovery's international web, mobile, connected TV, and other digital media properties. Managed international download-to-own storefronts including iTunes, Xbox Live, and Sony PSN. Developed, maintained, and supported content management and video distribution and syndication systems.
Aug 2012 - Jul 2014
Producer, Digital Media
Original content production for Discovery's regional websites and partners. Establishment and management of international iTunes and other download-to-own storefronts. Management and development of content management and video distribution and syndication systems.
Apr 2009 - Aug 2012
Independent Producer/Writer/Editor
Jacob Cross Media Services
- 62 Blue Productions, LLC (Joshua C. Berkley)
- Field Producer for 1x60 underwater archaeology documentary "Shipwreck! Captain Kidd" for National Geographic Channel
- Production, editing, and new media consultation on broadcast, web, and industrial video for Discovery Communications, Travel Channel, Consumer Electronics Assoication & others The Solution Film Group, LLC (Greg Smith)
- Writing and production of Exploring Our Universe, a weekly short on Discovery HD Theater
- Production and editing on broadcast projects for Discovery Channel and Science Channel Discovery Networks International Digital Media
- Production of short-form video for worldwide distribution and consultation on implementation and use of content management systems Garrett Park Films (Brendan Goeckel)
Aug 2006 - Jun 2010
Writer/Producer, Discovery New Media
Developed and produced programming for multiple platforms including mobile devices, broadband, and cable on-demand. Wrote, produced, and edited compelling and informative short-form pieces both independently and in concert with other producers and editors.
Nov 2005 - Aug 2006
Production And Development Coordinator
Managed HD broadcast productions, keeping projects on schedule and budget. Maintained full program development pipeline, reviewing proposals and treatments. Organized and assisted field production and post-production of cutting-edge HD programs.
May 2004 - Nov 2005
General Assignment And Features Reporter Intern
Journal Inquirer
Jan 2004 - May 2004
Intern, Pledge Production
May 2002 - Jul 2002
3 education records
Jacob Cross education
Ba, Communication
University Of Hartford
It Security Fundamentals
Activatework
It Security Fundamentals
Per Scholas
FAQ
Frequently asked questions about Jacob Cross
Quick answers generated from the profile data available on this page.
What company does Jacob Cross work for?
Jacob Cross works for University of North Carolina at Chapel Hill.
What is Jacob Cross's role at University of North Carolina at Chapel Hill?
Jacob Cross is listed as Customer Engagement Technology Specialist at University of North Carolina at Chapel Hill.
What is Jacob Cross's email address?
AeroLeads has found 1 work email signal at @discovery.com for Jacob Cross at University of North Carolina at Chapel Hill.
What is Jacob Cross's phone number?
AeroLeads has found 1 phone signal(s) with area code 212 for Jacob Cross at University of North Carolina at Chapel Hill.
Where is Jacob Cross based?
Jacob Cross is based in Chapel Hill, North Carolina, United States while working with University of North Carolina at Chapel Hill.
What companies has Jacob Cross worked for?
Jacob Cross has worked for University Of North Carolina At Chapel Hill, Centurion Secured, Serve Your City Dc, Rbmedia, and Discovery Communications.
How can I contact Jacob Cross?
You can use AeroLeads to view verified contact signals for Jacob Cross at University of North Carolina at Chapel Hill, including work email, phone, and LinkedIn data when available.
What schools did Jacob Cross attend?
Jacob Cross holds Ba, Communication from University Of Hartford.
What skills is Jacob Cross known for?
Jacob Cross is listed with skills including Digital Media, Hd Video, Video Production, Documentaries, Television, Avid, Final Cut Pro, and Video.
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