Jake Cullen Email & Phone Number

• Promoted to Assistant Manager within 6 months for consistently demonstrating strong industry knowledge, a commitment to improving store operations, and delivering exceptional customer service.
• Boosted customer engagement by collaborating with the marketing department to implement promotional campaigns, resulting in a 120% increase in loyalty program sign-ups within a year.
• Processed and validated 500-1000 betting slips daily, adhering to strict legal and company procedures to ensure compliance and accuracy in high-stakes transactions, which minimized errors and improved customer trust.
• Achieved a 100% score on DAA mystery shopper evaluations by efficiently resolving customer queries and maintaining a welcoming atmosphere, ensuring high levels of customer satisfaction and retention, the store received.
• Managed daily operations of the store, collaborating with the Store Manager to streamline staff scheduling and financial processes. Oversaw cash register reconciliation and safe balancing, ensuring accuracy and.

County Cavan, Ireland

County Cavan, Ireland

Kingscourt, County Cavan, Ireland

• Promoted to Sales Supervisor within 1 year for consistently exceeding sales targets, demonstrating in depth product knowledge, and being the only part time staff member to be trusted with store opening and closing.
• Increased weekly sales by 15% through effective merchandising strategies, promoting special offers, and providing personalized service to customers.
• Led training initiatives for new hires, enhancing staff productivity and ensuring compliance with company policies, resulting in a 50% reduction in training times.
• Ensured 100% accuracy in daily cash handling and register balancing, utilizing excel spreadsheets for precise tracking and reporting.
• Collaborated with the store manager to optimize stock management, negotiate with suppliers, and maintain efficient store operations, reducing stock wastage and supply chain delays.

Bachelor Of Honors, In Business

Studied a wide range of modules including: Year 1 (2022-2023) • Marketing in the Digital Age (1:1) • Financial Accounting (1:1) •.

Deaf Studies