Jake Dillon Email & Phone Number

Minneapolis, Mn, Us

Bloomington, Minnesota

Panama City Beach, Fl

Accomplishments:• Developed software training materials; reduced time needed to orient employees by one week• Authored series of borrower correspondence templates used across department; reduced processing time by 20%Duties:• Verified and examined information and accuracy of loan application and closing documents• Interviewed loan applicants to obtain personal and financial data and to assist in completing applications• Assisted applicants in establishing their… Show more Accomplishments:• Developed software training materials; reduced time needed to orient employees by one week• Authored series of borrower correspondence templates used across department; reduced processing time by 20%Duties:• Verified and examined information and accuracy of loan application and closing documents• Interviewed loan applicants to obtain personal and financial data and to assist in completing applications• Assisted applicants in establishing their business• Trained new employees in all duties• Prepared and typed loan applications, legal documents, letters, forms, government notices, and checks, using computers• Assembled and compiled documents for underwriting and loan closings, such as insurance forms, affidavits, and tax transcripts• Knowledge of various SBA loan programs and the requirements for eligibility• Answered questions and advised customers regarding loans and transactions• Acted as first point of contact for telephone inquiries regarding loan products• Contacted customers by e-mail with Microsoft Outlook or telephone concerning acceptance or rejection of applications• Recorded applications for loan and credit, loan information, and disbursements of funds, using APPRO loan origination software• Communicated with technical advisers and brokers in attaining information for the borrower Show less

Panama City, Fl

Duties:• Contributed during therapy through data collection and psychological assessments leading to improved client outcomes• Applied psychological principles of learning and motivation to analyze client behaviors and administer appropriate interventions• Assisted with group therapy sessions involving supervised play among clients• Worked in conjunction with case manager for initiating and coordinating care• Conducted basic assessment procedures• Assisted credentialed… Show more Duties:• Contributed during therapy through data collection and psychological assessments leading to improved client outcomes• Applied psychological principles of learning and motivation to analyze client behaviors and administer appropriate interventions• Assisted with group therapy sessions involving supervised play among clients• Worked in conjunction with case manager for initiating and coordinating care• Conducted basic assessment procedures• Assisted credentialed providers with crisis intervention, group therapy and case management• Maintained a positive relationship with clients, parents, and team members• Provided input and suggestions during therapy sessions and clinic meetings Show less

Panama City, Fl

Duties:• Operated teller station and equipment• Cashed checks and paid out money after verifying that signatures were correct, that written and numerical amounts agreed, and that accounts had sufficient funds• Used automated systems to retrieve data and information on customer accounts• Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips• Identified and made sales referrals and cross-sold bank services• Helped customers manage… Show more Duties:• Operated teller station and equipment• Cashed checks and paid out money after verifying that signatures were correct, that written and numerical amounts agreed, and that accounts had sufficient funds• Used automated systems to retrieve data and information on customer accounts• Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips• Identified and made sales referrals and cross-sold bank services• Helped customers manage financial records• Performed certain clerical tasks such as shredding, filing, and mailing documents• Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculated daily transactions using computers, calculators, or adding machines• Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents• Prepared and verified cashier's checks• Sorted and filed deposit slips and checks• Acted as first point of contact for in-person and telephone customer inquiries• Assisted customers with navigating Wells Fargo services• Counted currency, coins, and checks received, by hand or using currency-counting machine• Received and counted daily inventories of cash, drafts, and travelers' checks• Entered customers' transactions into computers to record transactions and issued computer-generated receipts• Recommended additional products and services to meet customers’ needs Show less

Panama City, Fl

Duties:• Greeted customers and ascertained what each customer wanted or needed based upon personal preference and tastes• Maintained sales floor area in a neat and orderly condition• Described merchandise and explained use, operation, and care of merchandise to customers• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires• Computed sales prices, totaled purchases and received and processed cash or credit payment.• Answered… Show more Duties:• Greeted customers and ascertained what each customer wanted or needed based upon personal preference and tastes• Maintained sales floor area in a neat and orderly condition• Described merchandise and explained use, operation, and care of merchandise to customers• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires• Computed sales prices, totaled purchases and received and processed cash or credit payment.• Answered questions regarding the store and its merchandise• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices• Maintained records related to sales• Demonstrated use or operation of merchandise• Placed special orders or called other stores to find desired items Show less

Lynn Haven, Fl

Duties:• Received payment by cash, check, credit cards, or debit• Issued receipts, refunds, credits, or change due to customers• Assisted customers by providing information and resolving their complaints• Established or identified prices of goods, services or admission, and calculated bills using cash registers or price scanners• Answered customers' questions, and provided information on procedures or policies• Processed merchandise returns and exchanges• Maintained… Show more Duties:• Received payment by cash, check, credit cards, or debit• Issued receipts, refunds, credits, or change due to customers• Assisted customers by providing information and resolving their complaints• Established or identified prices of goods, services or admission, and calculated bills using cash registers or price scanners• Answered customers' questions, and provided information on procedures or policies• Processed merchandise returns and exchanges• Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors, sanitizing bathrooms, and emptying trash cans• Stocked shelves, and marked prices on shelves and items• Bagged groceries and other customer purchases Show less

Panama City, Fl

Accomplishments:• Collaborated in user experience study; resulted in improved usability for circulation database interface• Designed logo and promotional materials considered for final library website redesignDuties:• Maintained records of items received, stored, issued, and returned, and filed catalog cards according to system used• Processed new materials including books, AV materials, and computer software• Sorted books, publications, and other items according to… Show more Accomplishments:• Collaborated in user experience study; resulted in improved usability for circulation database interface• Designed logo and promotional materials considered for final library website redesignDuties:• Maintained records of items received, stored, issued, and returned, and filed catalog cards according to system used• Processed new materials including books, AV materials, and computer software• Sorted books, publications, and other items according to established procedure and returned them to shelves, files, or other designated storage areas• Provided assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials• Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material• Responsible for maintaining front circulation and reception area in a neat and orderly condition• Opened and closed library during specified hours and secured library equipment, such as computers and AV equipment• Located library materials for patrons, including books, periodicals, and pictures• Answered routine inquiries, and referred patrons in need of professional assistance to librarians• Took action to deal with disruptive or problem patrons Show less

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Psychology Club, Early Childhood Autism Program (ECAP) Graduated with Honors in Psychology. Minored.

Information Technology

Associate Of Arts (A.A.), Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Spanish Club