Solutions Consultant
Current
Aug 2024 - Present
AeroLeads people directory · profile
Jake Esperanzate Email & Phone Number
Solutions Consultant
at
Ricoh Philippines
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Solutions Consultant
Location
Pasay, National Capital Region, Philippines
Company size
Who is Jake Esperanzate? Overview
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Quick answer
Jake Esperanzate is listed as Solutions Consultant at Ricoh Philippines, a with 86 employees, based in Pasay, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Jake Esperanzate.
Jake Esperanzate previously worked as Senior Associate Technical Support at Ingram Micro and Associate III Technical Support at Ingram Micro. Jake Esperanzate holds Master'S Degree In Information Technology from Adamson University.
Company email context
Email format at Ricoh Philippines
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Ricoh Philippines
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Profile bio
About Jake Esperanzate
With 8 years of extensive IT experience, I specialize in providing exceptional customer-facing support and technical expertise. My role involves conducting engaging demos of HP Plotters, showcasing their capabilities to potential clients, and ensuring a seamless transition from pre-sales to post-sales support. I excel in diagnosing and resolving technical issues, offering comprehensive solutions that enhance client satisfaction and operational efficiency. My commitment to delivering top-notch service has enabled me to build strong relationships with clients, consistently exceeding their expectations. I am passionate about leveraging my technical skills and customer service acumen to drive success and satisfaction for both clients and the organizations I support.
Current workplace
Jake Esperanzate's current company
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Ricoh Philippines
6 roles
Jake Esperanzate work experience
A career timeline built from the work history available for this profile.
Senior Associate Technical Support
- Supporting ASEAN-based Clients (Singapore, Malaysia, Hong Kong, and Thailand)- Prepare Bill of Materials (BOM) for servers, switches, and storage solutions from Dell and Lenovo.- Offer Level 0 (L0) support for Logitech, Trend Micro, and other IT vendors.- Provide Level 1 (L1) support for Palo Alto and Fortinet firewalls.- Handle inbound calls for L0 support and create tickets for escalation to engineers.- Assist with heatmap requests using Ekahau software.- Provide Cisco pricing for Cisco BOMs.
Jan 2022 - Jan 2024
Associate Iii Technical Support
- Supporting USA Based clients- Develop detailed BOMs for Dell servers, switches, and storage solutions.- Provide initial quotes for clients.- Conduct outbound calls to customers for clarifications and additional information.
Nov 2019 - Dec 2021
Technical Support Engineer
- Fieldwork and Technical Expertise- Specialize in HP, Dell, and Lenovo products.- Build PCs from scratch, ensuring optimal performance.- Resolve, analyze, and troubleshoot client issues efficiently.- Demonstrate, deploy, troubleshoot, and repair HP plotters.- Create and manage ticketing and inventory systems using MS Access.- Maintain webmail services via cPanel.- Install servers in racks, configure RAID, and perform OS installations.- Attend training sessions, bootcamps, and events hosted by various IT vendors.- Oversee hardware and software inventory.- Monitor and troubleshoot internet connection issues.
Sep 2016 - Nov 2019
It Staff
- Technical and Creative Expertise- Perform comprehensive hardware and software maintenance, troubleshooting, and repairs.- Oversee webmail services to ensure smooth operation.- Manage server installations, configurations, and maintenance.- Acquire new hardware and software to meet company needs.- Maintain and manage hardware and software inventory.- Design tarpaulins and invitations for various events.- Prepare and create engaging slideshows, videos, and presentations for company events.
Jun 2015 - Jul 2016
Ojt Trainee
Department Of Finance Philippines
- Technical Support and Maintenance- Diagnose and resolve hardware and software issues efficiently.- Handle the replacement and release of defective and new units.- Perform LAN cable termination to ensure reliable network connections.
Apr 2014 - Oct 2014
Team & coworkers
Colleagues at Ricoh Philippines
Other employees you can reach at ricoh.com.ph. View company contacts for 86 employees →
VD
Vanessa Dumaplin, Rpm, Chra
Colleague at Ricoh PhilippinesCalabarzon, Philippines
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PM
Princess Moreno
Colleague at Ricoh PhilippinesMakati, National Capital Region, Philippines
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MD
Mario Dotado
Colleague at Ricoh PhilippinesSanta Rosa City, Calabarzon, Philippines
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LM
Ludjie Mallari
Colleague at Ricoh PhilippinesManila, National Capital Region, Philippines
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RC
Richell Cereno
Colleague at Ricoh PhilippinesCebu, Central Visayas, Philippines
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EE
Eliver Espolon
Colleague at Ricoh PhilippinesTaguig, National Capital Region, Philippines
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EB
Edna Bisnar
Colleague at Ricoh PhilippinesPasig, National Capital Region, Philippines
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TS
Teresita Sarmiento
Colleague at Ricoh PhilippinesTaguig, National Capital Region, Philippines
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LD
Leonardo D.
Colleague at Ricoh PhilippinesNational Capital Region, Philippines
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JM
Joana Marie Oteyza - Yumul
Colleague at Ricoh PhilippinesMakati, National Capital Region, Philippines
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Vanessa Dumaplin, Rpm, Chra
Colleague at Ricoh PhilippinesCalabarzon, Philippines
View →
PM
Princess Moreno
Colleague at Ricoh PhilippinesMakati, National Capital Region, Philippines
View →
MD
Mario Dotado
Colleague at Ricoh PhilippinesSanta Rosa City, Calabarzon, Philippines
View →
LM
Ludjie Mallari
Colleague at Ricoh PhilippinesManila, National Capital Region, Philippines
View →
RC
Richell Cereno
Colleague at Ricoh PhilippinesCebu, Central Visayas, Philippines
View →
EE
Eliver Espolon
Colleague at Ricoh PhilippinesTaguig, National Capital Region, Philippines
View →
EB
Edna Bisnar
Colleague at Ricoh PhilippinesPasig, National Capital Region, Philippines
View →
TS
Teresita Sarmiento
Colleague at Ricoh PhilippinesTaguig, National Capital Region, Philippines
View →
LD
Leonardo D.
Colleague at Ricoh PhilippinesNational Capital Region, Philippines
View →
JM
Joana Marie Oteyza - Yumul
Colleague at Ricoh PhilippinesMakati, National Capital Region, Philippines
View →
2 education records
Jake Esperanzate education
Master'S Degree In Information Technology
Bachelor Of Science In Information Technology
FAQ
Frequently asked questions about Jake Esperanzate
Quick answers generated from the profile data available on this page.
What company does Jake Esperanzate work for?
Jake Esperanzate works for Ricoh Philippines.
What is Jake Esperanzate's role at Ricoh Philippines?
Jake Esperanzate is listed as Solutions Consultant at Ricoh Philippines.
Where is Jake Esperanzate based?
Jake Esperanzate is based in Pasay, National Capital Region, Philippines while working with Ricoh Philippines.
What companies has Jake Esperanzate worked for?
Jake Esperanzate has worked for Ricoh Philippines, Ingram Micro, Maximum Solutions Corporation, Saviour Medevices, Inc., and Department Of Finance Philippines.
Who are Jake Esperanzate's colleagues at Ricoh Philippines?
Jake Esperanzate's colleagues at Ricoh Philippines include Vanessa Dumaplin, Rpm, Chra, Princess Moreno, Mario Dotado, Ludjie Mallari, and Richell Cereno.
How can I contact Jake Esperanzate?
You can use AeroLeads to view verified contact signals for Jake Esperanzate at Ricoh Philippines, including work email, phone, and LinkedIn data when available.
What schools did Jake Esperanzate attend?
Jake Esperanzate holds Master'S Degree In Information Technology from Adamson University.
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