As a results-driven leader in technical program and agile project management, I drive high-impact initiatives that transform operations, streamline workflows, and enhance cross-functional collaboration in tech development spaces. My experience emphasizes agile methodologies and data-driven strategies to align projects with Disney’s innovative goals.Key Responsibilities:• Project Leadership: Spearhead complex technical projects in web development with various APIs and development platforms, managing each phase to meet organizational objectives.• Process Optimization: Implement agile practices to enhance project lifecycle efficiency, aligning with business strategy, accelerate timelines, and drive continuous improvements.• Cross-Functional Collaboration: Lead engagement with engineering, product, and design teams to ensure seamless communication and alignment throughout the CI/CD process.• Stakeholder Management: Proactively communicate project status, risks, and milestones, managing executive expectations and driving transparency utilizing processes outlined in the PMP.• Tool Optimization: Utilize project management tools like Jira and Smartsheet to enhance productivity and data visibility.Select Achievements:• Operational Dashboards: Created KPI-based dashboards to monitor program initiatives, facilitating data-driven executive decisions through data visualization.• Port Adventures Efficiency: Improved Port Adventures’ cycle by 126% and reduced labor hours by 35% through optimized processes and advanced reporting tools.• Automated Product Roadmap: Automated the Product Operations Roadmap using Jira and Smartsheet, reducing roadmap efforts by over 90% and enhancing executive reporting.• Roadmap & Blocker Optimization: Led initiatives to address blockers, increasing team efficiency and bandwidth.• High-Volume Ticket Closure: Led a team managing nearly 12,000 tickets annually across Disney Cruise Line, ensuring timely delivery across business verticals.

• Successfully implemented complex cloud and hybrid on-prem software solutions for clients at the Enterprise level• Developed project plans, set timelines and milestones, tracked progress and reported on KPIs.• Successfully managed large-scale, complex technical projects with cross-functional teams and multiple stakeholders.• Conducted regular meetings with team members to review project status updates and provide guidance as needed.• Led post-implementation reviews to assess customer satisfaction levels and measure success against predetermined goals.• Identified risks associated with project objectives, developed mitigation strategies and monitored their effectiveness.• Managed budgets up to $5 million dollars while ensuring quality control throughout the entire life cycle of the project.• Demonstrated expertise in using MS Project, Salesforce, Confluence, Azure DevOps, JIRA and other popular PM tools for tracking tasks and resources.

• Successfully managed the delivery of multiple complex projects valued up to $10M, delivered on time and within budget• Developed and implemented project plans, including schedules, budgets, and resource plans• Conducted risk assessments and developed risk management plans to mitigate potential risks to the project• Led a team of 15+ stakeholders and worked closely with cross-functional teams to ensure project successUtilize Trello, Confluence, Smartsheet, and Sage to manage projects• Prepare and submit budget estimates, progress reports, or cost-tracking reports• Inspect or review projects to monitor compliance with regulatory and safety codes• Study job specifications to determine appropriate methods for fulfillment• Worked with clients through private, public, and government sectors• Created project status presentations for delivery to customers and project personnel at the executive level

• Developed a strong regional brand – Brown Lures – of saltwater fishing lures• Managed operations/logistics as well as relationship with Academy Sporting Goods• Developed and managed website with online shopping• Managed 6 employees in a manufacturing, packaging, and shipping environment.• Product/Packaging Design and Procurement