- Develop and support the Unemployment Insurance system for the State of Michigan- Manage a team of developers maintaining the production version of the system, guide their troubleshooting,and ensure solutions coincide with company implementation strategy and guidelines- Collaborate with subject matter experts to understand business requirements, then design, test and implement technical solutions to meet those needs- Convert legacy systems from Visual Basic.NET to C# as part of a software upgrade project- Utilize SQL to perform data analysis and optimize existing SQL queries for performance

- Provided timely technical support for three hospital system customers, acting as the primary point of contact for multiple areas of Epic software- Troubleshooted and debugged various complex technical issues and communicated high-impact resolutions- Met with project leadership and C-level executives to provide resources, assist in project planning, and support long-term initiatives- Aggregated, cross referenced, and analyzed data to decipher patterns to create and present recommendations to improve user experiences and program efficiency- Provided formalized mentorship to newer Technical Solutions Engineers including training in roles andresponsibilities and offering assistance in troubleshooting challenges

- Worked on an agile team within the Application Development sector to produce clean, validation-ready code. - Communicated with fellow employees to gather and properly implement project requirements. - Queried data from an LDAP directory to move Google groups to the cloud, using Python and Java.

- Led weekly lab section 3016: Information Infrastructure, teaching 22 students to program in Python.- Held weekly office hours to assist students with homework and exam preparation.- Graded homework and exams, giving extended feedback.

- Won the Venture Fellowship competition and received $2,500 in funding through Indiana University.- Coordinated logistical operations, maximizing efficiency of pick up and resale processes.- Wrote and published advertisements on Facebook, on Google