Jake Futerfas Email & Phone Number

Yonkers, Ny

Healthy Planet Lead for Ambulatory-Liaison between Ambulatory and Healthy Planet teams-Coordinated efforts to determine build scope for Ambulatory team-Development of Predictive Models-QM configuration for Outpatient reporting-Supported Development of Healthy Planet reportingTelehealth Program-Workflow development -E-consults and E-visits workflow development-911 Triage Program-COVID Screening workflow-Physician Telework Attestation for Billing-Scheduled/Unscheduled Telemedicine EncountersCOVID Vaccine Program-Workflow development and application build-Associate self-reporting with MyChart-City and State reporting for immunization registries-Associate reporting at MHS-NHSN reporting for associate Flu/Covid vaccine statusEpic Questionnaires Workflow Development and build for Orthopedics-Development of PROMIS CAT and custom questionnaires-Build of questionnaire packets and Ad-Hoc Ordering workflowPRO Questionnaires project for TK/TH CMS Program-Project lead-Implemented and configured build and reporting for IQR measureEpic Hyperdrive lead-Organized review of Hyperdrive notes and testing-Worked across teams for coordination and strategy for implementationEpic Upgrade lead-Coordination, build, and support multiple Epic upgradesEpic Ambulatory Track Board Development-Developed and built workflow for tracking of patient status in outpatient clinicsImmunizations-Cleaned up and configured Immunizations and related Health Maintenance topics-Configured risk factor registry metrics to trigger for risk-based dosage series-Built custom risk factor report to provide end-user feedback on risk factor impact on dosage seriesWisdom Implementation-Main implementation analyst for new Wisdom moduleSpeciality Pharmacy Configuration-Coordination of Specialty Pharmacy Liaison Program-Automated Extract and Transfer Report BuildTJC Advanced Certification - Spine-Coordinating requirement scoping and build across Epic teams

Toronto, Canada Area

-Contract extended during project-General Ambulatory expert among the team. Was a point-person and resource for questions and problems-Supported implementation prior to and through go-live, as well as post-live optimization-Managed printer configuration, printer mapping, order transmittal build & mapping, and TDR for outpatient clinics throughout the hospital-Monitored and responded to end-user issue tickets to resolve their issues or educate them on proper workflows-Configured duplicate procedure order warnings-Built note templates, flowsheets, and navigators for a wide range of specialties-Implemented Haiku/Canto

Portland, Oregon Area

-General Ambulatory expert among the team, point-person and resource for questions and problems-Supported a double upgrade from Epic 2014 to Epic 2017-Monitored and responded to end-user issue tickets to resolve their issues or educate them on proper workflows-Built note templates and flowsheets to support clinical needs-Implemented several new clinics at the organization and managed their workstation & printer setup, ran TDRs, and supported their go-lives-Worked directly with Physician Champions & C-level executives on strategic initiatives and provided scheduled Epic updates-Implemented terminology mapping for Quality Measure reporting-Implemented CPC+, MIPS and Meaningful Use reports and dashboards for managers and providers to view scores-Implemented user-adjustable risk scoring based upon Epic scoring metrics as required for CPC+ using Epic's Healthy Planet registries-Worked to clean-up and simplify In Basket messages and workflows-Converted end-user workspaces to Widescreen view-Supported and maintained order transmittal, printing & faxing for the organization-Overhauled and simplified referral ordering workflow-Implemented Haiku/Canto

Vail, Co

-Worked directly with supervisors and managers on issues in the office and helped make process improvements-Wrote a Java based program to assist cashiers with processing ticket refunds-Fixed ticket and pass issues on the fly as they got called in from the scanners at the lift line-Verified and audited the daily transactions from the front-line cashiers

Madison, Wisconsin Area

-Provided customer support & technical troubleshooting of issues reported by end-users and project managers-Created processes for issue reporting & tracking to help improve efficiency of issue resolution and promote cross-team communication between Henry Ford analysts & Epic support-Held learning sessions for the Henry Ford team to find and use the search tools they needed to solve issues on their own (Chronicles search, EAVIEWID, Workflow Tracer)-Assisted with Meaningful Use report troubleshooting, distribution, and attestation as Meaningful Use lead, as well as ensuring all required SUs for Meaningful Use were delivered on time & safely-Led a continuous improvement audit to review settings & build against Epic recommendations, and proposed changes & updates to help improve user efficiency, ease with the system, and improve workflows-Advocated on behalf of Henry Ford to Epic leadership to ensure that important updates and critical fixes were prioritized & delivered-Supported troubleshooting & build across a wide range of EpicCare Ambulatory functionality, including (but not limited to):--Discrete sig mapping--Haiku push notifications--Health Maintenance--Healthy Planet--Immunizations--In Basket--In-line validation--Item imports and exports--MAR--Orders--Preference lists--Print groups and reports--Profile, Department, and System settings--Provider association hierarchy--Refill protocols--Results--Security--SER/EMP build--Upgrade planning--Visit navigatorsMeaningful Use Workgroup at Epic-Workgroup coordinator and lead for regulatory analytics support-Read and interpreted regulations and helped guide how to implement the regulations into Epic software-Worked with numerous organizations and their TS across the Epic community as a MU expert-Was critical to the design & testing of, and helped implement & troubleshoot for customers, the Meaningful Use engines, the MU related Clarity tables, and the MU Crystal Reports & Excel scorecard

Madison, Wisconsin Area

-Tested EpicCare Ambulatory functionality and SUs from versions 2008 through 2015-Developed, maintained, and executed testing scripts-Oversaw several projects to improve reporting capabilities & functionality from initial design to final execution and release-Worked closely on project design with development team and customer teams to ensure that end user needs were being met-Received a team award for knowledge sharing and mentoring across different teams at Epic-Completed build to mimic a customer environment to accurately test new functionality in multiple internal environments simulating multiple situations-Managed several critical SU releases that had committed deadlines-Led usability testing sessions with customers to gather feedback to improve Epic software-Frequently traveled to various organizations across the Epic community for onsite support & consultation - Supported over 40 Go-Lives during my career at Epic, either as at the elbow support or command center support, in addition to build, testing, troubleshooting, and validation trips

Provided callers with accurate and reliable information about any legitimate question they askedResearched information about questions using the internet and other available resourcesTrained in customer service

Bachelor Of Arts, History, Political Science, Administration Of Justice

Activities and Societies: Zeta Beta Tau, Telefact, Obscure Games ClubGraduated Magna Cum Laude with a BA in History Served as Secretary.

Education record