Jacob J. Halverson
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Jacob J. Halverson Email & Phone Number

Experienced Customer Service Manager | Driving Excellence in Customer Satisfaction and Operational Efficiency at Biamp
Location: Portland, Oregon Metropolitan Area, United States 10 work roles 3 schools
1 work email found @biamp.com 4 phones found area 212, 818, and 492 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email j****@biamp.com
Direct phone (212) ***-****
LinkedIn Profile matched
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Current company
Role
Experienced Customer Service Manager | Driving Excellence in Customer Satisfaction and Operational Efficiency
Location
Portland, Oregon Metropolitan Area, United States
Company size

Who is Jacob J. Halverson? Overview

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Quick answer

Jacob J. Halverson is listed as Experienced Customer Service Manager | Driving Excellence in Customer Satisfaction and Operational Efficiency at Biamp, a company with 411 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a work email signal at biamp.com, phone signal with area code 212, 818, 492, and a matched LinkedIn profile for Jacob J. Halverson.

Jacob J. Halverson previously worked as Customer Service Manager at Biamp and Customer Support Supervisor Americas / APAC at Biamp. Jacob J. Halverson holds Bachelor Of Science - Bs, Business Administration And Management, General from American Public University.

Company email context

Email format at Biamp

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{first_initial}{last}@biamp.com
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AeroLeads found 1 current-domain work email signal for Jacob J. Halverson. Compare company email patterns before reaching out.

Profile bio

About Jacob J. Halverson

As a Customer Support Supervisor at Biamp, I lead a team of customer service representatives who provide technical support and solutions for various audio and video products and systems. With a Bachelor of Science in Business Administration and a certificate in Servant Leadership, I have over 14 years of experience in operations management across different industries and markets.My core competencies include customer relationship management, problem solving, employee training, and process improvement. I am passionate about delivering exceptional customer service and ensuring customer satisfaction. I also enjoy solving complex technical problems and finding innovative ways to optimize business processes and systems. My goal is to support Biamp's mission of creating extraordinary audio and video experiences that enhance communication and collaboration.

Listed skills include Video, Video Production, Hd Video, Microsoft Office, and 74 others.

Current workplace

Jacob J. Halverson's current company

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Biamp
Biamp
Experienced Customer Service Manager | Driving Excellence in Customer Satisfaction and Operational Efficiency
beaverton, oregon, united states
Website
Employees
411
AeroLeads page
10 roles

Jacob J. Halverson work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current

Beaverton, Oregon, United States

Jul 2024 - Present

Customer Support Supervisor Americas / Apac

Beaverton, Oregon, United States

Nov 2021 - Jul 2024

Business Development & Operations Manager

Portland, Oregon Area

  • Managed daily chemical import and export business operations with $10M+ in annual revenue.
  • Responsible for managing new specials projects to expand and develop new business in North America
  • Champion improvements in the business processes and systems.
  • Establish and define the activities of the process improvement engagement.
  • Conduct interviews with existing process SMEs across the organization to gather baseline information on current manual processes.
  • Investigated and… Show more
Feb 2020 - Nov 2021

Operations Manager

Burbank, CA

  • Managed P&L budget and daily operations of an audio manufacturing distribution company comprised of 27 employees, generating $30M+ in annual revenue.
  • Oversaw all accounting, customer service, and logistics personnel to ensure maximized productivity.
  • Led human resources operations (recruiting, payroll, statutory deductions, new hire onboarding, payroll, medical benefits, I-9, handbook)
  • Managed accounts receivable/payable, payroll, and expenses to ensure compliance with federal… Show more
  • Managed accounts receivable/payable, payroll, and expenses to ensure compliance with federal and state policies, procedures, and regulations.
  • Led multiple organizational transitions of software and continuous improvement initiatives of business processes in support of 100% company growth over a 24-month period. Show less
Apr 2017 - Feb 2020

Sales Administrator

Burbank, CA

  • RIEDEL Communications GmbH & Co. KG / Burbank, CA / Jun 2016 – Mar 2017
  • Managed Salesforce CRM order processes while supporting nine members of the sales team throughout North America
  • Prepared presentations and reports for sales/training events (30+ attendees) and trade shows (80K+ attendees)
  • Cultivated relationships with clients; administered orders over the phone and confirmed pricing and availability of products.
  • Process orders in company ERP (Dynamics Navision). Managed… Show more RIEDEL Communications GmbH & Co. KG / Burbank, CA / Jun 2016 – Mar 2017
  • Process orders in company ERP (Dynamics Navision). Managed order scheduling, fulfillment, and invoicing. Show less
Jun 2016 - Mar 2017

Technical Sales Manager

Burbank, CA

  • Managed team throughout technical sales /e-commerce operations for broadcast rental company; generated $9M in annual revenue
  • Designed and maintained equipment pricelists; established relationships with brokers to leverage contacts and reach more customers
  • Collaborated with the marketing/administration teams to integrate an overall digital media plan (social media and a redesigned website)
  • Partnered with global manufacturers to expand product offering and increase sales
May 2013 - May 2016

Customer Support Coordinator

Santa Clarita CA

  • Main point of contact and day to day running of the US Sales office.
  • Inventory management liaising with UK support team on repairs and stock movement.
  • Upkeep of all import / export documentation strictly following company guidelines.
  • Quote & order processing as well as shipping repairs, loaner/replacements and small orders.
  • Management of CRM database and its records for Sales Managers.
  • Coordinate Customer Support Engineer visits as required for support of customer… Show more
Sep 2012 - Mar 2013

Product And Technical Sales Specialist

Burbank, CA

  • Supported sales team with all technical product sales; recommended new products based on individual customer requirements
  • Interfaced with customers regarding products through training and product demonstrations on a daily basis
  • Participated in industry trade shows and networking event in order to promote products and services
  • Served as liaison between manufacturers and broadcast customers with regards to audio and broadcast video products
Feb 2009 - Feb 2013

Quality Control Technician

Burbank CA

  • Detect and determine cause of errors in media by performing a full review in real time
  • Perform full & spot QC utilizing scopes & meters to measure quality & levels of video & audio.
  • Write reports of media evaluation and distribute to supervisor and other departments.
  • Operate VTR decks, system router and Final Cut terminal.
Jun 2011 - Aug 2012

Federal Security Officer

Umatilla OR

  • Access control of secure limited access Military facility
  • Armed Law Enforcement and apprehension on Military facility
  • Classified Security Clearance with extensive background check.
Apr 2006 - May 2007
Team & coworkers

Colleagues at Biamp

Other employees you can reach at biamp.com. View company contacts for 411 employees →

3 education records

Jacob J. Halverson education

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Sigma Beta Delta Honor Society International Honor Society for Business, Management, and Administration Delta Mu.

FAQ

Frequently asked questions about Jacob J. Halverson

Quick answers generated from the profile data available on this page.

What company does Jacob J. Halverson work for?

Jacob J. Halverson works for Biamp.

What is Jacob J. Halverson's role at Biamp?

Jacob J. Halverson is listed as Experienced Customer Service Manager | Driving Excellence in Customer Satisfaction and Operational Efficiency at Biamp.

What is Jacob J. Halverson's email address?

AeroLeads has found 1 work email signal at @biamp.com for Jacob J. Halverson at Biamp.

What is Jacob J. Halverson's phone number?

AeroLeads has found 4 phone signal(s) with area code 212, 818, 492 for Jacob J. Halverson at Biamp.

Where is Jacob J. Halverson based?

Jacob J. Halverson is based in Portland, Oregon Metropolitan Area, United States while working with Biamp.

What companies has Jacob J. Halverson worked for?

Jacob J. Halverson has worked for Biamp, Og Corporation, Riedel Communications Gmbh & Co. Kg, Bexel, and Calrec Audio Ltd.

Who are Jacob J. Halverson's colleagues at Biamp?

Jacob J. Halverson's colleagues at Biamp include Asty Lohman, Andrew Verburg, Charlie Hughes, L. William Nattress Iii, Cts-D, Cts-I, and Sandi Carpenter.

How can I contact Jacob J. Halverson?

You can use AeroLeads to view verified contact signals for Jacob J. Halverson at Biamp, including work email, phone, and LinkedIn data when available.

What schools did Jacob J. Halverson attend?

Jacob J. Halverson holds Bachelor Of Science - Bs, Business Administration And Management, General from American Public University.

What skills is Jacob J. Halverson known for?

Jacob J. Halverson is listed with skills including Video, Video Production, Hd Video, Microsoft Office, Customer Service, Social Media, Digital Asset Management, and Self Motivated.

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