Jake Hopps Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Led a group of 10 Commercial, SLED, and Building Service Contract hybrid janitorial expert sellers.In conjunction with the National Service Alliance partnership, drove and grew Jan San category sales by +35% YoY within that space.Traveled to and attended nationwide / regional customer sales conferences and vendor shows to promote Staples Facility Solutions in conjunction with the National Service Alliance, contributing to +200% respective sales growth. Promoted 60% of my team within a two-year timeframe following a successful FY23. Finished FY23 and FY24 over 100% to Sales Quota AttainmentOver-indexed company Employee Engagement Survey score averages in FY23.Led culture / employee engagement team within the Inside Facility Solutions Mid-Market group to improve Employee Engagement Survey scores between FY22 and FY23.Facilitated and supported Facility Solutions onsite / virtual vendor partner training sessions at the Staples Facility Solutions Training Center

Denver, Colorado, United States

Led a team of 10 Jan/San and Breakroom expert sellers, who consulted more than 25,000 mid-market / fortune 1,000 customers in a near $105M book of business.Within first 90 days, led team to increase Won Value Attainment to Goal from 67% to 100% Led team to increase overall KPI score 1,300 bps within 6 months.Led team to a team-high overall performance of 106.8% in September 2022, consisting of 5 Key Performance Indicators, including a team-high performance of 103.9% to our closed won dollars goal. Led team to average over 100% to Quota each month in 2022, with a team-high128% to Quota in July 2022.Stood up the team's first virtual / in-person Recognition Team, comprised of 4 individual contributors, to ensure all associates, no matter their work environment, feel recognized for their accomplishments and their feedback heard.

Denver, Colorado, United States

Project managed the No. 2 Company ranked Delivery Notifications Optimization project Collaborated with SDS, Product and Business Teams on required Discovery, Design and Development within highly ranked company initiativesCreated project templates and designed presentations used in communication delivery settings Led quarterly PI Planning initiatives Used Customer Experience data to steer multiple project workstream discussions

Denver, Colorado, United States

Managed a $115M Book of Business in TX & CO, the 2nd largest Book of Business in Inside Key Account Management.Ended FY 2020 at 119% to plan for Created Opportunities and 166% to plan for Closed/Won Opportunities Performed day to day account management activities for multi-million-dollar customers, including Jones Lang LaSalle, United Airlines, Charles Schwab and Hewlett Packard.

Greater Denver Area

Contributed to over $2M in Revenue Growth for Upper Midwest Region book of business (160%+ to 2019 FY Plan)Lead team to successfully pilot proactive Janitorial sales campaign, contributing to over $90K in opportunities won, including over 300 restroom and breakroom dispensers placed. Led team to create and win the most opportunities in FY 2019, both by quantity and volume. (168 Opportunities / $429K)Developed successful marketing and customer facing materials to supplement team’s outbound calling efforts, enabling the team to maximize full potential of a calling campaign. Led team of 12 sales consultants accountable for over $100M in Janitorial, Breakroom, Safety and Shipping Supply Business Led team to achieve 102.3% attainment to FY 18’ plan equating to a $1.4M growth in Facilities salesLed team to close $8.5M in FY 18’, ~ 35% close rate

Greater Chicago Area

2016 Staples Rising Stars GraduatePartnered with Sr. Sales & Marketing leadership, establishing footprint for sales application, Helios, used by Staples Business Development teams.Facilitated Regional Training sessions for vital company systems (AS400/Sunrise, Helios, Apollo)Supported 350+ Staples Business accounts, cultivating relationships with multi-level decision makers, leveraging all Staples commercial products and services. Grew total BO$$ sales by 23%, YOY in 2016, equating to $2.4M in sales. Grew total book of business from $3.6M to $4.3M in 2016, a 13% YOY total book growth.

Chicago, Il

Led team to achieve Top 25% national rankings in weighted KPIs throughout 2013 & 2014Led team to achieve two record high monthly Customer Experience scores in 2014.Led team to top 2% in nationwide retail store audits in 2013Built AT&T’s first Leadership Engagement Council.Served as Downtown Chicago District Hiring Manager for 7 Company Owned Retail Stores. Facilitated Regional training for AT&T’s biggest iPhone launch in Oct. 2014, presenting to 150+ leaders at Q3 leadership conference.

Education record

Mass Communication/Media Studies

Education record