Jake Carter Email & Phone Number

Charlotte, North Carolina, Us

Dec 2023 - Present: Manage development teams with a focus in Data ETL/Analytics, .NET, and SaaS platforms. Supporting Tech for Tech Systems and Complaints Technology. In addition I oversee the Trust Innovation and Technology Centers Maker Space.Oct 2021 - Dec 2023: Manage development teams with a focus in Data ETL/Analytics, AI/ML, .NET, platform engineering, and DevOps. Supporting the business domains of Financial Crimes, Market Risk, Credit Risk, Risk Shared Services, and Tech for Tech Systems. In addition I oversee the Trust Innovation and Technology Centers Maker Space.

Charlotte, Nc, Us

Manage .NET, Data/ETL, AI/ML, and DevOps teams aligned to 2 of the 8 Lines of Business: Chief Administration Office and Environment, Social, and Governance. On average my team of 180+ is engaged in 30 projects at a time with an annual budget of over $10M. The primary business units we develop software for are Corporate Security, Real Estate Services, Enterprise Services, and Procurement. The primary technologies used across the team are .NET, Angular, Python, MS SQL, MS Dynamics, SharePoint, Archer, ESRI - ArcGIS, Oracle, TIBCO Composite

Charlotte, Nc, Us

Manage .NET development teams aligned to: Security, Workplace, Human Resources, Finance, and Corporate Affairs.

Charlotte, Nc, Us

Manage .NET, Java, and Data/ETL development teams supporting Corporate Services.

Charlotte, Nc, Us

Manage .NET development teams supporting the Chief Operating Office area

Charlotte, Nc, Us

Leading .NET development in 2 to 3 projects at a time in support of the Global Information Security and Enterprise Architecture areas of the company. Worked on a Workflow Automation Request Processing system based on Fujitsu BPM which was awarded a patent.Co-wrote AccessReview, a .NET web forms application used to allow managers and application owners to review 10+ million system access entitlements. Wrote SSIS packages to pull data access entitlements from Mainframe hosted DB2 system. The package processed 40+ million records per run and through SSIS and query tuning I was able to keep run times at less than 15 minutes.

Charlotte, Nc, Us

.NET developer on projects within the Network Computing Group. Wrote code for around 30 applications.

Charlotte, Nc, Us

ColdFusion and Classic ASP developer. Built eConnect which was awarded a patent for the algorithm used to calculate risk scores of firewall changes.Was part of the team that brought Support.com’s GetHelp to BofA which later became eSupport and was deployed to every company workstation until 2020.

Charlotte, Nc, Us

Helpdesk technician in 1st and 2nd level support. Supported Banking Centers, end user applications such as Lotus Notes, and Mainframe systems. Built Classic ASP web application which was the first Intranet site for the Helpdesk. Integrated it with a Mainframe system using Rexx. This enabled a real time display of the helpdesk call volume and queue times to be displayed on the Helpdesk site.

• Selling of custom-built computers systems and design of Local Area Networks for retail and corporate customers in the San Francisco Bay Area.• Was trained in designing & building desktops/servers and network design/troubleshooting.

Us

• Sold computer systems, laptops, and various peripherals such as printers, modems, scanners, monitors, hard drives and multimedia upgrade kits.• Consistently ranked in the top 10% of company for overall sales in the computer department.• Responsibilities included, scheduling of up to 20 employees, interviewing, giving management approval for various transactions and employee requests, resolving customer complaint issues, closing of the store at the end of the business day and making the nightly deposit.• Promoted to the rank of Senior Sales Counselor after one year.• Promoted to the Video Department in August of 1996. Sold big screen TVs, VCRs, Laserdisc Players, DVD Players, Projectors, Home Theater systems, and Camcorders.• Was certified by the company in the following categories: Computers, PC upgrades, Television, and Home Theater.