Jae Kim Email and Phone Number
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Over 25 years of experience with domain knowledge of continuous build/deployment systems and its importance to maximizing efficiency within the Software Development Life Cycle through automation. Extensive experiences and deep knowledge in all facets of full project life- cycle, including pre-sale, business development, project management, budgeting, process re-engineering, requirements analysis & development, systems design & implementation, training, and operational guidance & support. Experienced in Agile environment with delivery of numerous Agile-based web/mobile apps developments. Operate effectively in hybrid Agile or Waterfall worlds, with the flexibility to adapt to different operating modes to ensure forward momentum.A skilled Product Owner with proven experience in delivering Agile software development projects leveraging Scrum and Agile engineering approaches. With cross-functional skill sets of a System Architect with experiences in design authority at the program level and working with the enterprise architect at the portfolio level to ensure that there is sufficient architectural runway to support upcoming user and business needs.Understand customer needs and champion product definition/vision (Epics, User-stories, Use-cases) and influence product development efforts to ensure the value of the customer experience is instantly realizable. Engage closely with cross-functional stakeholders (End-users, Operations, Enterprise Compliance, Finance, Project Management, 3rd Party Vendors) to drive development efforts.An UX Designer providing UI design, UX guidelines and design elements for the teams and understanding of Internet market, branding, content delivery, graphics optimization, browser compatibility, and Accessibility (Section 508 and WCAG).
Alcohol And Tobacco Tax And Trade Bureau
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Assistant Cio For Software Development And Maintenance And Quality AssuranceAlcohol And Tobacco Tax And Trade BureauSpringfield, Va, Us
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Assistant Cio For Software Development & Maintenance And Quality AssuranceAlcohol And Tobacco Tax And Trade Bureau Nov 2021 - PresentWashington, Dc, Us -
Assistant Chief Information Officer (Acio)Alcohol And Tobacco Tax And Trade Bureau Nov 2018 - Dec 2021Washington, Dc, Us
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Small Business OwnerJk3 Enterprise Jan 2013 - PresentInformation Architect / User Interface Design Consulting
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Solutions Architect / Product Owner1Source Consulting Feb 2016 - Nov 2018Solution Architect and Product Owner Proxy with User Experience and Usability domain knowledge in support of Custom Web Apps for the Alcohol and Tobacco Tax and Trade Bureau (TTB), a bureau under the Department of the Treasury.
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Product OwnerLongview International Technology Solutions Feb 2013 - Nov 2015Herndon, Virginia, Uso Product Owner Proxy with medical and healthcare domain knowledge in support of Mobile Apps and the Health Solutions Division for the Department of Veterans Affairs (VA).o Serve dual functions, both as a Technical Lead and as a Product Owner on a Scrum team of engineers to automate every aspect of the software development/delivery process from inception to deployment and operations.o Facilitates key product decisions and releases, represents the stakeholders and is the voice of the VA Mobile Health. Key Contributions♣ Delivered over 15 healthcare mobile apps (HTML5) developed for both Veterans and VA care teams (clinicians), offering safe and secure mobile access to patient data, and providing more opportunities for Veterans to be active participants in their health care.Mobile Staff-facing Apps♦ Patient Viewer♦ Anitbiogram♦ Immunization Campaign♦ Orders Viewer & Management♦ Teledermatology Workflow♦ Emergency Department Information Software♦ Stroke Pathway♦ Context Management♦ Resume FunctionalityMobile Veteran-facing App♦ VA PTSD Coach♦ Caring4Women Veterans Education♦ Preconception Care Education♦ Mission Health♦ Voucher Service♦ Teledermatology Mobile Submission -
Managing ConsultantIbm Global Services Oct 2006 - Jan 2013Armonk, New York, Ny, Uso Managing Consultant in the Global Business Services group under IBM’s Public Sector division.o Provided technical and business expertise to various public sector clients specializing in User Experience/User-Interfaceo Subject Matter Expert of Customer Relationship Management (CRM) suites of products for variety of industries.Key Contributions♣ For TD Bank Financial Group (TDBFG), delivered a brand new tablet application for the iPad and built a baseline of capabilities to be extended to additional tablet platforms in the future.♣ For classified government agency, designed IBM’s user-interface for Commercial Cloud Service (C2S) Portal.♣ For United States Citizenship and Immigration Services (USCIS), spearheaded the design & development of user-interface for USCIS Transformation Program’s external and internal users.♣ For Office of the Secretary of Defense (OSD), developed a portal site, which helped the office and the greater Personnel and Readiness (P&R) community by providing important and current information in a central location.♣ Engaged to deliver phase 2 of a two-phased delivery model for finance operations of U.S. Air Force that culminated with the creation of a 24x7 multi-channel Customer Contact Center (~300 seats), which provided Air Force with fast, reliable, and always accessible customer service. -
Director Of Business Transformation OutsourcingTrianz Aug 2004 - Jun 2006Santa Clara, California, Uso Managed East coast based Trianz consultants in the Business Transformational Outsourcing (BTO) line of Trianz operation. o Advocated the use of strategic outsourcing partnerships to deliver strategic values as measure by economies of scale in business operations, cost competitiveness as opposed to per-unit cost reductions and redeployment of Trianz personnel into operations that are core to the client’s business. -
Project ManagerAmerican Red Cross Feb 2002 - Aug 2004Washington, Dc, Uso Developed and managed Disaster Operation Center’s applications and managed the Disaster Services Automated Reporting System, a custom web application developed to support disaster cases and financial reporting. o Developed and managed the American Red Cross (ARC) Disaster Call Center (~1,200 seats), including planning, design, performance goals, technology selection, and procurement resolving difficult interoperability problems to obtain integrated operation across all platforms. -
Director3Com 2001 - 2002Marlborough, Ma, Us -
Director Of Business Systems Operations3Com Sep 2000 - Oct 2001Marlborough, Ma, Uso Responsible for developing and implementing a comprehensive set of Siebel CRM business processes and automation support designed to drive significant improvements in customer satisfaction and organizational productivity as well as to raise the value proposition of CommWorks Professional Services (CPS).o Managed the departmental budget of $10 million with P&L responsibilities.o Established and nurtured key vendor management with various IT suppliers/sources, consultants, and negotiated contractual terms as well as developed RFP and evaluated vendor’s responses.
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DirectorCommworks 2001 - 2002
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Principal ConsultantPricewaterhousecoopers May 1999 - Sep 2000GbFor Enron Broadband Services (EBS), an emerging broadband service provider from Enron, developed and presented RFP/RFI for Siebel CRM project value of $10 million effort. Led Siebel CRM and Billing team to develop Enron’s broadband business support processes and systems. Developed the business and technical design alternatives covering application architecture, integration strategy, and business process mapping of functional systems compliance for EBS.For MobileStar Network, conducted an Operational Support Systems (OSS) implementation scoping and planning for its wireless broadband services business. Performed an analysis of the current process issues, future process drivers, functional system requirements, and systems architecture plan. The OSS roadmap provided near-term benefits with long-term MobileStar Network goals utilizing Portal billing, Great Plains accounting, and Siebel CRM.For Sprint, managed the processes to determine scope, developed a high-level time-line and estimated both cost and benefits of the Sprint Integrated Desktop project. Developed a flexible estimating model and tool for estimating the costs for project pre-sale, building tasks and level of effort of a $45 million Clarify CRM project.In alliance with Cisco Systems and PricewaterhouseCoopers, led the development of IP Infrastructure Solution - "New World Networks". Developed RFP/RFI templates used to respond to various clients demonstrating the “New World Networks”. The New World Networks offered the complete solution for IP telephony and services utilizing following infrastructure: ♣ Siebel CRM♣ MetaSolve / Xactt Network Management♣ Portal Service Management♣ Cisco Systems Networks -
Sr. ConsultantKpmg, Sfcg Feb 1998 - May 1999New York, Ny, Uso Managed numerous CRM projects for various clients in the telecommunication industry. -
ManagerAndersen Consulting, Accenture Jun 1993 - Feb 1998Dublin 2, Ieo Managed numerous CRM projects for various clients in the telecommunication industry. -
ManagerAndersen Consulting, Accenture 1993 - 1998Dublin 2, Ie
Jae Kim Skills
Jae Kim Education Details
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University Of VirginiaSystems Engineering
Frequently Asked Questions about Jae Kim
What company does Jae Kim work for?
Jae Kim works for Alcohol And Tobacco Tax And Trade Bureau
What is Jae Kim's role at the current company?
Jae Kim's current role is Assistant CIO for Software Development and Maintenance and Quality Assurance.
What is Jae Kim's email address?
Jae Kim's email address is ja****@****ttb.gov
What schools did Jae Kim attend?
Jae Kim attended University Of Virginia.
What skills is Jae Kim known for?
Jae Kim has skills like Program Management, Requirements Analysis, It Strategy, Integration, Management Consulting, Business Process Improvement, Software Development, Business Analysis, Agile Methodologies, Dod, Crm, Project Management.
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