James A. Kelley Email & Phone Number

Boston, Ma, Us

• Directing the successful specialty insurance business unit with more than $200M+ in direct written premium, is guiding the organization through a period of rapid change.• Provides high performers opportunities to grow through mentorship, stretch assignments and cross functional upskilling. Grooms staff for increased responsibilities, recently promoting several into key roles. • Focusing on technology enhancements and more rigorous underwriting guidelines, achieved record results in 2020 despite Covid-19. • Customer-centric and process-driven, raised the overall underwriting skillset through deeper training, with an impressive 2021 combined ratio due to a lower expense ratio and favorable loss experience.

Much more than simply a program, or a social service, a Clubhouse is most importantly a community of people who are working together toward a common goal. A Clubhouse is intentionally organized to support individuals living with the effects of mental illness.Through participation in a Clubhouse, people are given the opportunities to rejoin the worlds of friendships, family, important work, employment, education, and to access the services and supports they may individually need. A Clubhouse is a restorative environment for people who have had their lives drastically disrupted, and need the support of others who believe that recovery from mental illness is possible for all.If you have a mental health diagnosis and/or a brain injury, then Seacoast Pathways may be just the place for you. Learn more about Seacoast Pathways by contacting us by phone (603-812-9031 or 603-570-9804) or email (info@seacoastpathways.org) to ask questions and to schedule a visit. You are welcome to bring your case manager, a family member or friend.

AmWINS Program Underwriters, Portsmouth, NHSenior Vice President, Underwriting Officer 2014 to Present• Manages the P&L, overseeing the underwriting operation, growth, retention and profitability of 15 multi-line niche programs with $140M in TWP and $25M in revenue.• Directs a team of 40 Underwriters, Associate Underwriters and Raters across 6 states, coaching on risk evaluation and the impact of exposure, loss severity and frequency on pricing.• Instrumental in developing rates and rules to launch a new Inland Marine program expected to generate $1M in written premium in the first year.• Instituted a procedure regarding statutory conditional renewal notices, reducing the amount of notices sent to insureds, which significantly reduced costs and increased staff productivity.• Accountable for new business development and account retention, successfully retained a $1M+ account by negotiating more competitive pricing and resolving service issues.• Brought in by the sales team to land a large property account, won the business by evaluating the ski resort’s amount of subject value, negotiating reinsurance and increasing the exposure retention.

Hartford, Ct, Us

• As Home Office Referral Officer accountable for rate, retention and new business, held property underwriting referral authority for medium and large property risks.• Set the direction for the company’s natural catastrophe appetite and deductibles throughout the Pacific North West and Central States, managing a book of business with $68M TWP.• To balance top line growth and profitability, proposed and led the integration of underwriting and loss control services to support a pre-loss control model that improved pricing and risk selection.• Improved underwriting and rating guidelines to assist underwriters with risk selection and pricing. Trained field underwriters on sales strategies, technical underwriting and coverage levels.• Created a Probable Maximum Loss methodology to improve the accuracy of PML valuation. Provided consultation to field staff on property/marine risk selection and pricing strategies.• Assisted in development of a Business Resilience Program and implemented a business resilience scorecard to identify critical functions needing redundancy in the event of a key location loss.• Received the Chairman’s Award for collaboration on redesign of property underwriting and loss control procedures that improved risk selection and pricing, increased quotes and speed to market.

Hartford, Ct, Us

• Developed strategic product direction, applying expertise in claims, loss control and underwriting. Managed a team of property/marine Product Specialists ensuring timely form, rate and rule filings.• Drove competitive intelligence and gap analysis on property and marine insurance products, and conceived strategies to increase market share for industry appetite expansion.• Provided consultation for high hazard property risks to determine risk acceptability and collaborated with claims to resolve coverage issues.

Hartford, Ct, Us

Program Manager/Executive Underwriter, Captive Markets (2008 to 2009)• Evaluated and underwrote construction risks for agency, association and group captives with various retentions including quota share and high net retention.• Directly managed book of $16M maintaining a 90% account retention rate. Underwrote heterogeneous agency captive developing GWP of $1.7M within 6 months.• Increased GWP by 32% during the first year with a combined quality assurance score of 96%.

Hartford, Ct, Us

• Maintained and developed technical risk assessment content for property, security and product liability coverages and trained consultants countrywide.• As Project Manager, led an initiative that reduced the complexity of Loss Control reports by 50%. Completed a Six Sigma Green Belt certification project achieving a 35% reduction in reinsurance.• Oversaw Quality Assurance to validate survey report quality and consistency, and assisted the development of underwriting guidelines for earthquake coverage.

Researched, developed and delivered a graduate level curriculum in the field Construction Risk Management. The curriculum consisted of an enterprise risk management approach, focusing on risk mitigation, transfer and financing. The course was delivered in a classroom environment as well as virtual.This opportunity arose as a direct result from working with an association captive focusing in the construction industry.

• Led team of 3 direct and 10 indirect reports, managing a book of $450M GWP with a combined ratio of approximately 85%.• Directed risk control services for Inland Marine and Agricultural risks, aligning risk control evaluations to selection and pricing of new and renewal business.• Developed PML methodology for builders risk projects and managed Risk Control vendor relationship for jewelers block program managing $120K budget.Sr. Loss Control Consultant/Property Specialist, 2003 to 2004Loss Control Consultant, 1999 to 2003

Scla - Senior Claims Law Associate

Are - Associate In Reinsurance, Reinsurance

Arm - Associate Risk Management, Risk Management

C.P.C.U. - Chartered Property Casualty Underwriting, Insurance Underwriting

Mba, Business

B.S., Fire Science

Leadership Development Program (Ldp)