James A. Kelley Email & Phone Number

Boston, MA, US

• Directing the successful specialty insurance business unit with more than $200M+ in direct written premium, is guiding the organization through a period of rapid change.
• Provides high performers opportunities to grow through mentorship, stretch assignments and cross functional upskilling. Grooms staff for increased responsibilities, recently promoting several into key roles.
• Focusing on technology enhancements and more rigorous underwriting guidelines, achieved record results in 2020 despite Covid-19.
• Customer-centric and process-driven, raised the overall underwriting skillset through deeper training, with an impressive 2021 combined ratio due to a lower expense ratio and favorable loss experience.

Much more than simply a program, or a social service, a Clubhouse is most importantly a community of people who are working together toward a common goal. A Clubhouse is intentionally organized to support individuals living with the effects of mental illness.Through participation in a Clubhouse, people are given the opportunities to rejoin the worlds of.

• AmWINS Program Underwriters, Portsmouth, NHSenior Vice President, Underwriting Officer 2014 to Present
• Manages the P&L, overseeing the underwriting operation, growth, retention and profitability of 15 multi-line niche programs with $140M in TWP and $25M in revenue.
• Directs a team of 40 Underwriters, Associate Underwriters and Raters across 6 states, coaching on risk evaluation and the impact of exposure, loss severity and frequency on pricing.
• Instrumental in developing rates and rules to launch a new Inland Marine program expected to generate $1M in written premium in the first year.
• Instituted a procedure regarding statutory conditional renewal notices, reducing the amount of notices sent to insureds, which significantly reduced costs and increased staff productivity.
• Accountable for new business development and account retention, successfully retained a $1M+ account by negotiating more competitive pricing and resolving service issues.

Hartford, CT, US

• As Home Office Referral Officer accountable for rate, retention and new business, held property underwriting referral authority for medium and large property risks.
• Set the direction for the company’s natural catastrophe appetite and deductibles throughout the Pacific North West and Central States, managing a book of business with $68M TWP.
• To balance top line growth and profitability, proposed and led the integration of underwriting and loss control services to support a pre-loss control model that improved pricing and risk selection.
• Improved underwriting and rating guidelines to assist underwriters with risk selection and pricing. Trained field underwriters on sales strategies, technical underwriting and coverage levels.
• Created a Probable Maximum Loss methodology to improve the accuracy of PML valuation. Provided consultation to field staff on property/marine risk selection and pricing strategies.
• Assisted in development of a Business Resilience Program and implemented a business resilience scorecard to identify critical functions needing redundancy in the event of a key location loss.

Hartford, CT, US

• Developed strategic product direction, applying expertise in claims, loss control and underwriting. Managed a team of property/marine Product Specialists ensuring timely form, rate and rule filings.
• Drove competitive intelligence and gap analysis on property and marine insurance products, and conceived strategies to increase market share for industry appetite expansion.
• Provided consultation for high hazard property risks to determine risk acceptability and collaborated with claims to resolve coverage issues.

Hartford, CT, US

• Program Manager/Executive Underwriter, Captive Markets (2008 to 2009)
• Evaluated and underwrote construction risks for agency, association and group captives with various retentions including quota share and high net retention.
• Directly managed book of $16M maintaining a 90% account retention rate. Underwrote heterogeneous agency captive developing GWP of $1.7M within 6 months.
• Increased GWP by 32% during the first year with a combined quality assurance score of 96%.

Hartford, CT, US

• Maintained and developed technical risk assessment content for property, security and product liability coverages and trained consultants countrywide.
• As Project Manager, led an initiative that reduced the complexity of Loss Control reports by 50%. Completed a Six Sigma Green Belt certification project achieving a 35% reduction in reinsurance.
• Oversaw Quality Assurance to validate survey report quality and consistency, and assisted the development of underwriting guidelines for earthquake coverage.

Researched, developed and delivered a graduate level curriculum in the field Construction Risk Management. The curriculum consisted of an enterprise risk management approach, focusing on risk mitigation, transfer and financing. The course was delivered in a classroom environment as well as virtual.This opportunity arose as a direct result from working with.

• Led team of 3 direct and 10 indirect reports, managing a book of $450M GWP with a combined ratio of approximately 85%.
• Directed risk control services for Inland Marine and Agricultural risks, aligning risk control evaluations to selection and pricing of new and renewal business.
• Developed PML methodology for builders risk projects and managed Risk Control vendor relationship for jewelers block program managing $120K budget.Sr. Loss Control Consultant/Property Specialist, 2003 to 2004Loss.

Scla - Senior Claims Law Associate

Are - Associate In Reinsurance, Reinsurance

Arm - Associate Risk Management, Risk Management

C.P.C.U. - Chartered Property Casualty Underwriting, Insurance Underwriting

Mba, Business

B.S., Fire Science

Leadership Development Program (Ldp)