Jake Josephi Email & Phone Number

Remote

As a team lead, I excel in managing and guiding teams to success. My role involves overseeing chat logs, conducting performance meetings, and maintaining project knowledge. Additionally, I contribute to medical data surveys for contracted clients. With a focus on collaboration and excellence, I consistently drive results that exceed expectations and enhance organizational success.

I am a Call Center Agent at PRC, where I help people sign up for state benefits such as Medicaid, food stamps, and LIHEAP. I am passionate about helping people in need, and I am committed to providing my clients with the highest level of customer service.In my role, I am responsible for answering incoming calls from clients, providing them with information about state benefits programs, assessing their eligibility for benefits, assisting them with the application process, and addressing their questions and concerns in a timely and professional manner. I am also responsible for maintaining accurate and up-to-date records of client interactions and staying up-to-date on changes to state benefits programs and policies.

Magnolia, Texas, United States

I was a Curbie at H-E-B, which meant I was responsible for delivering groceries and other essential items to customers in a safe, timely, and friendly manner. I loved my job because it allowed me to help people and make their lives a little bit easier.As a Curbie, I worked hard to ensure that my customers had a positive experience with H-E-B. I was always on time, and I took the time to communicate with my customers throughout the delivery process. I also made sure to carefully load and unload their groceries, and I was always happy to answer any questions they may have.I am proud to have been a Curbie at H-E-B, and I am committed to providing customers with the best possible shopping experience.

Magnolia, Texas, United States

Act as an all-around contact point for Elevated Custom Homes. Involved in keeping track of daily job expenses, managing the budget of multiple million-dollar housing projects, contacting vendors, and consulting with our in-house designer for design decisions.

Austin, Texas, United States

Assist professional construction crew in building state-of-the-art set designs for plays and operas. This involved managing the construction of 3 to 4 productions at once, communicating effectively with team members and staff, and advanced problem-solving.

Austin, Texas, United States

Making delectable sandwiches or salads for each and every customer who comes in. This involved greeting each customer, thoroughly understanding menu items, constructing the menu items, and managing the POS system. All this needed to occur while maintaining a jovial attitude with customers.

Bachelor Of Business Administration - Bba, Marketing

Ba In Theater And Dance, Scenic Design, 3.44 Gpa

Education record