HRIS/Workday coordination, new position creation, new hire processingCreating weekly/monthly/quarterly reports for Directors, AVPs, VPs and aboveCreating, editing and posting Job descriptions and job postings on the careers websiteAdministrating and coordinating onboarding, new hire paperworkCo-ordinate and schedule Interviews for Managers, Directors, AVPs and VPs and above.Conduct and adjudicate pre-employment background checks Launch I9 and fingerprinting protocols for US New HiresProcess international hires for external and internal transfers (US, Canada, Asia)Create and send manual employment offersTraining team members for all tasksImplementing quality control and improvement initiatives related to staffing support activitiesFocus on process improvement

RinkNet software SpecialistProvide superior customer service to all clients inbound and outbound callsTroubleshoot complex software issues with clientsMaintain client databases and mailboxesEnsure extreme measures of confidentialityCertified Member of the Joint Health and Safety committeeMember of the Social CommitteeHandle incoming support tickets (phone, e-mail, direction submission).Create and modify knowledge base support articlesTrain other HockeyTech staff on products and support systemsConsult with development team for suggestions on improvements to productWork with other departments to determine needsSchedule events and maintain master scheduleCreate check-list of tasks that need to be done for each event to ensure successBook staff and equipment for eventsAttend events and be able to fill in when requiredEnsure that equipment is in working order prior to event and service after returnEnsure that proper signage is ordered and ready for each eventEnsure that staff is properly trained for each event.Look for ways to minimize expenses by creating efficiencies and through improved coordination

Performed administrative responsibilities for an Employment Ontario services officeBooked appointments and explained Employment Ontario services to customersProvided customer/client service to a wide variety of clienteleAssisted and instructed clients having computer and technological difficultiesInput new client data and balanced monthly reportsSensitive to all types of people and personalitiesAware of individual special needs

Helped plan, organize and coordinate special events including fundraisersHelped manage a financial budgetProvided continuous guidance and support to fellow colleagues and studentsResponded to all client inquiries

Responsible for maintenance and proper upkeep of public establishmentsEnsured public safety during sporting events and in all parks

Ensured proper communication and correspondence between the BIA and its participating members and businessesMaintained and implemented the aesthetic appeal of the downtown Midland areaExplained business ideas and proposals to downtown business owners

Interpreted events and lifestyle of the historical naval base groundsGuided, managed and entertained groups of up to 30 people – in both official languagesAccommodated foreign language speakers