As an Innovation Intern at AF Group, I spearheaded the creation of a comprehensive vendor comparison matrix designed to meticulously analyze and evaluate the value propositions of external vendors. This initiative underscored my ability to leverage advanced analytical tools and methodologies to drive informed decision-making processes.In addition to this, I utilized my technical acumen to develop a new SharePoint webpage for our team, enhancing the functionality and user experience of existing pages. This project ensured streamlined communication and improved accessibility across the organization.My role also encompassed graphic design, where I crafted a visually compelling relationship ecosystem. This innovative design showcased our team's connections and facilitated better understanding of our collaborative networks.I was actively involved in a significant intern community event, which provided a platform to give back to a nonprofit organization. During this event, I delivered multiple presentations, demonstrating my public speaking skills, and networked with industry professionals, broadening my professional connections.Furthermore, I conducted several in-depth research projects aimed at gathering competitive intelligence. These projects not only honed my research skills but also provided valuable insights that contributed to the company's strategic initiatives.

As Vice President of Ferris State University's Student Government, I am deeply committed to advancing initiatives that enhance the student experience and strengthen our campus community. In my role, I work as the President's right-hand, assisting with all tasks and serving as a strategic partner to ensure the successful execution of SGA's vision. I manage our cabinet members, foster collaboration across departments, and work to grow SGA's connections with university leadership, external organizations, and the broader student body.Beyond supporting the President, I take a proactive approach to leading and driving nearly all SGA initiatives, from addressing critical student needs to creating new opportunities for involvement and innovation. I oversee committees dedicated to key areas such as mental health, campus improvements, and student services, ensuring they are well-structured and focused on achieving meaningful outcomes.My leadership philosophy is rooted in empowering others, building partnerships, and delivering results that leave a lasting impact. Whether it’s coordinating large-scale events, advocating for policy changes, or streamlining student resources, I am passionate about creating a positive and inclusive environment where every student can thrive.

As a Resident Advisor (RA) at Ferris State University, I serve as a live-in, paraprofessional staff member of the Office of Housing and Residence Life. My primary responsibility is ensuring the safety and security of the community within my assigned residence hall. In addition to these duties, I take pride in leading and managing the entire hall, ensuring that every resident feels included, safe, and engaged.A significant part of my role involves hosting and organizing events that cater to the diverse interests of our residents. These events, ranging from educational workshops to social gatherings, aim to foster a sense of community and belonging among students. My leadership role extends beyond event coordination; I actively mentor and guide residents, helping them navigate their university journey and promoting leadership qualities in them.Furthermore, I handle various administrative tasks that encompass multiple facets of the community. I provide traditional duty coverage for our community, even during conventional campus breaks, and assist in administrative operations, all under the guidance of a Community Director or Hall Director. My commitment to creating an inclusive environment is evident through my efforts in designing programs that emphasize both professional and social development.In this role, I am expected to operate effectively in an autonomous setting, being self-driven to uphold standards and ensure accountability among peers. The Office of Housing and Residence Life at Ferris State University seeks individuals who exemplify and advocate for the University’s mission and vision, and I am honored to champion these values daily.

In my role as a DSA Front Desk Assistant, I am entrusted with a variety of responsibilities that are pivotal for the smooth functioning of our residence. A key aspect of my job is logging packages; I diligently receive, record, and manage the influx of parcels for the residents, ensuring accurate tracking and prompt notifications. Beyond this, I am actively engaged in assisting residents with their concerns and queries. Whether it’s providing information about the building and its services or resolving specific issues, I am often the first point of contact. Managing the building’s facilities is another crucial part of my duties. I oversee the maintenance and functionality of common areas, upholding standards of safety and cleanliness, and coordinating necessary repairs or upgrades. My role requires strong organizational skills, effective communication abilities, and a proactive approach to problem-solving, all of which contribute to creating a comfortable and well-maintained living environment for our residents.

As the Director of Operations on the Executive Board for the Student Government at Ferris State University, I am entrusted with the strategic leadership and development of multiple internal committees that drive meaningful change and enhance the student experience. My role focuses on building an environment where students can actively participate in shaping the university's future through well-organized, impactful committees.I oversee the creation, structure, and management of these committees, which address critical areas such as mental and physical health, campus improvements, and student services. A core responsibility is interviewing and appointing qualified, passionate student chairpersons to lead each committee. After conducting thorough interviews to ensure the right fit, I provide ongoing mentorship and leadership to these chairpersons, ensuring they have the tools and guidance needed to lead their teams effectively. Beyond guiding the chairpersons, I also lead the committees and their members, ensuring they stay aligned with their mission to improve the overall student experience.In addition, I coordinate regular high-level meetings with the head directors of all campus departments, where I negotiate better conditions and services for Ferris students. These discussions are essential for securing improvements that directly address the needs and interests of the student body, fostering stronger collaboration between the Student Government and campus leadership.Through strategic planning, collaborative leadership, and a commitment to student advocacy, I strive to leave a lasting legacy at Ferris State University. My work is focused not only on addressing the immediate needs of students but also on creating sustainable, long-term improvements that will benefit the entire campus community for years to come.

As Vice President of Z-Wiser, a growing Brazilian company, I have played a crucial role in expanding our business internationally. A significant aspect of my work involves training and managing a team of dedicated sales representatives, focusing on enhancing their skills and strategies to effectively sell our exceptional website services across diverse markets, particularly in the U.S. Another one of my key responsibilities has been negotiating partnerships with American companies, leveraging my expertise in building relationships and developing strategic alliances to drive our company's growth.In my role, I've also had the unique opportunity to sell our exceptional website services to a broad range of clients in the U.S. This has not only amplified our global presence but also diversified our client base, showcasing the universal appeal and adaptability of our offerings.Moreover, I have worked closely with our teams in Brazil, facilitating seamless collaboration across borders and fostering a sense of unity towards our shared goals. Together, we've created a robust, unified workforce that has been instrumental in driving our company's growth and success.Through these collective efforts, we've been able to consistently generate new clients and further establish Z-Wiser as a global player in the industry. The training and management of our sales representatives have been key in consistently generating new clients, solidifying Z-Wiser's status as a global industry leader. My vision encompasses the continuous development of our sales team, leveraging their strengths and our collective efforts to take Z-Wiser to new heights of success, both locally and internationally.

As an IT Classroom Specialist in the AV team at Ferris State University's IT department, I play a crucial role in providing top-notch audiovisual system design, installation, and support services to the entire campus community. I am dedicated to ensuring that the audiovisual equipment and technology in all of FSU's classrooms, lecture halls, and event spaces are fully operational and optimized for an engaging and seamless learning experience. This includes setting up event spaces and managing their online meetings and all their systems live during the event. In addition to my responsibilities in maintaining and troubleshooting existing AV systems, I actively contribute to the advancement of technology on campus. This includes collaborating with faculty and staff to plan and install classroom upgrades and introducing cutting-edge audiovisual systems to enhance the learning environment.I take pride in being involved in the entire process, from conceptualization to implementation. By meeting with each department's faculty, I understand their specific requirements and contribute to the strategic planning of classroom upgrades. Once the plans are in place, I assist in the installation process, ensuring that the new technologies are seamlessly integrated into each classroom.Furthermore, my collaboration with faculty and staff extends beyond upgrades. Together, we design and implement customized AV solutions that cater to their unique teaching and presentation needs. This involves careful selection of equipment and technology and configuring systems for optimal performance.Leveraging my expertise in AV system design and installation, and driven by my passion for education and technology, I offer valuable guidance and support to the entire campus community. Whether it's a small classroom setup or a large-scale event production, my ultimate goal is to deliver reliable, high-quality AV solutions that significantly enhance the teaching and learning experience at FSU.

I gained invaluable experience in providing exceptional customer service and ensuring smooth operations. My role involved running the register for customer orders, expertly preparing each food item to the customer's specifications, and maintaining a well-stocked inventory by restocking shelves and the cooler.Through my attention to detail and focus on customer satisfaction, I was able to deliver an exceptional experience to each customer, ensuring that their orders were prepared to their liking and that the store was always fully stocked. By providing prompt and friendly service, I was able to build strong relationships with customers, resulting in repeat business and positive reviews.With my expertise in running a smooth and efficient food service operation, I am confident that I can add value to any team seeking a dedicated individual who can handle multiple tasks with ease while providing top-notch customer service.

As a dedicated Sales Representative for Vector Marketing, I specialize in the promotion and sales of the esteemed CUTCO kitchenware line, renowned for its precision, quality, and longevity. Central to my role is not only introducing clients to these exceptional products but also deepening their understanding of how CUTCO can transform their culinary experiences.Beyond product presentation, I take pride in actively generating new clients and expanding our customer base. Through a combination of targeted outreach, relationship management, and leveraging referrals, I continuously aim to elevate Vector Marketing's footprint with CUTCO in the kitchenware sector.Furthermore, I view every interaction as an opportunity to fortify the brand's reputation. By aligning with Vector Marketing's rigorous training and standards, I ensure that every client feels valued, informed, and confident in their purchase. My commitment remains steadfast: to not only meet but consistently surpass client expectations, strengthening our reputation one sale at a time.

As a former employee of DEFY, I have extensive experience in managing multiple birthday parties, running a bustling café, and selling memberships at the front desk. My time at the premier trampoline park in town has given me the expertise to excel in high-energy environments, where hundreds of customers need to be served with precision and efficiency.What sets me apart is my exceptional ability to greet guests with a smile, process transactions accurately, and manage multiple tasks simultaneously, all while ensuring customer satisfaction. With my strong communication skills, positive attitude, and keen attention to detail, I am confident that I can add immense value to any team seeking a dedicated and reliable individual who can excel in a fast-paced work environment.In my time at DEFY, I consistently exceeded expectations, delivering exceptional customer experiences and building strong relationships with customers. My skills in managing complex tasks, processing transactions, and providing top-notch customer service will enable me to make an immediate impact on any team.

At Kroger, a dynamic retail and food service establishment, I played a key role in utilizing technology to provide seamless and efficient service to our customers. My responsibilities included leveraging our order management system to pick out orders accurately and deliver food promptly to customers. In addition, I skillfully responded to customer inquiries via phone and email, using our customer service software to provide timely and accurate information about our products and services.By utilizing technology to streamline our operations, we were able to provide exceptional service to customers, resulting in higher satisfaction rates and repeat business. As a result of my efforts, our retail space was always well-stocked and organized, and orders were fulfilled quickly and accurately. Additionally, I was able to address customer concerns and inquiries promptly, which helped build trust and loyalty.With my experience in leveraging technology to enhance customer service, I am confident that I can bring value to any team seeking a tech-savvy individual who can handle multiple tasks efficiently while providing top-notch customer service.

As a Courtesy Clerk at Kroger, I was responsible for providing exceptional customer service and ensuring a positive shopping experience for all patrons. My key duties included:- Cart Management: Efficiently retrieved and organized shopping carts to ensure their availability and maintain a clean parking lot.- Bagging and Assistance: Skillfully bagged groceries and assisted customers with their purchases, prioritizing their needs and ensuring a smooth checkout process.- Store Maintenance: Maintained a clean and orderly store environment by performing regular cleaning tasks, including sweeping floors, wiping surfaces, and managing trash disposal.- Bottle Room Operations: Managed the bottle return area, ensuring it was clean and functional while assisting customers with returns.- Customer Interaction: Engaged with customers in a friendly and helpful manner, addressing their questions and providing assistance as needed.- Team Collaboration: Worked closely with store associates and management to support overall store operations and contribute to a positive work environment.This role allowed me to develop strong customer service skills, improve my ability to multitask in a fast-paced setting, and gain valuable experience in retail operations.