Jake Mcmahon Email & Phone Number

Washington D.C. Metro Area

Jake is responsible for managing a team to solve complex problems for his client regarding implementation of an enterprise electronic health record (EHR) management system and quality assurance (QA) of health records. Contributed to the design, execution, and reporting of a QA program to sample, measure, and improve the quality of health records.Developed a model to derive schedule, sample size, and cost detailing a contract expansion, leading to executive approval of new business.Led a four person team to improve client's release of healthcare information process, outlining and proposing a project plan allowing detailed exploration using lean six sigma methodology.Supported deployment of an enterprise-wide electronic health record (EHR) system, preserving and enhancing required client functionality in the new solution through gap analysis, workflow, and requirements creation.Established and facilitated a biweekly Forms Reduction Working Group (FRWG), providing a forum for stakeholders to voice concerns and solve problems regarding health form usage.Developed a process improvement program detailing methods, tools, and communications to deliver analysis, results, and recommendations to reduce the total number of health forms used.Facilitated biweekly Health Records Working Group meetings consisting of ~40 stakeholders, producing an efficient and effective atmosphere to improve health record operations, and driving over 10 new solutions to completion.Established a standardized program to report project status against contractual agreements, creating clear traceability and status reporting of items and related tasks.Assisted in developing a business case outlining long term costs of storing paper health records, outlining and presenting the cost benefit of long term storage.Supported development of a health record tracking application, improving desired metrics and dashboarding capabilities.

St. Paul, Mn

Performed a gap analysis of client’s current state manufacturing and supply chain process; recommended a Manufacturing Operations Management program in order to globally standardize and optimize the client’s operations.Supported blueprinting of a Manufacturing Execution System (MES) solution by gathering over 500 user requirements, outlining 78 use cases, and developing project design and release plans in proposal form; awarded the MES software development project.Translated client and end user requirements into technical terms for offshore development teams to create documents, user interfaces, and code; presented over 40 design documents and user interfaces to the client, and collaborated to further enhance the solution.Drove issue and risk management processes to ensure completion of 130 action items and 35 key decisions with input from project leadership.Established weekly project retrospective by identifying, gathering, and analyzing design process metrics to identify trends and opportunities for improvement; led to the proposal and implementation of process alterations, which reduced design document approval time by 25%, decreased quality issues by 63%, and increased design document throughput by 10%.Executed a fit-gap analysis, comparing the future state MES/SAP design to current state processes at a client plant.Created an MES Line Design Model showing future state operator and system interaction, a requirement gathering questionnaire, and a solution awareness presentation to be utilized for future deployments.Supported development and branding of ONEPlant, Cognizant’s Manufacturing Operations Management offering; implementing lean and 6S into the scope of existing IT manufacturing solutions.Represented Cognizant at Campus Recruiting Career Fair events, and interviewed potential new candidates.

Conshohocken, Pa

Managed data gathering and analysis on over 500 steel plates to identify opportunities for waste reduction, ultimately increasing overall yield .96%.Proposed and implemented changes in estimation planning techniques to reduce wasted material; saved the company nearly $1,000,000 annually.Followed and inspected 35 products from raw material to finished good to record defects; determined the source of defects through root cause analysis, and implemented corrective changes to the process, decreasing pitting rejections by 6.5%.Measured specifications of 30 newly leveled steel plates to determine if the leveling process was sufficient; discovered deficiencies and statistically proved the need for the installation of new tooling.

Saline, Mi

Reduced assembly and defect errors by studying rejection problems, identifying process steps requiring improvement, and implementing lean manufacturing techniques.Developed a format for a visual bill of materials and created over 50 examples, reducing assembly rejects by 75%.Assembled a problem solving toolkit containing more than 60 quality engineering principles and methods, providing employees with detailed instructions on various best practice techniques.