Jake Metz Email & Phone Number

Sydney, Australia

Develop the application client side according to web design and user experience requirements, optimize for performance, and adhere to test coverage standards.TECH/TOOLSJavaScript | Node.js | HTML5 | SCSS | Vue.js | Vuex (state management) | Vue Router (app routing) | Vue Test Utils & Jest (unit testing) | Cypress (End-to-end testing) | Vue I18n (internationalization) | Atlassian Suite (Confluence, Jira, Bitbucket) | Postman (API client) | Mountebank (endpoint mocking) | Sketch/Invision (design)RESPONSIBILITIES• Build and maintain reusable component library• Use TDD methodology in writing unit tests• Protection against regression by writing end to end automated tests• Collaborate using agile scrum (sprint) methodology alongside business analyst and design team

Sydney, Australia

Coder Academy is Australia's only accredited coding bootcamp. The fast track course is a full-time intensive programming bootcamp that aims to make students employable Junior Web Developers.TECH/TOOLS/CONCEPTS: JavaScript | Ruby | Rails | HTML5 | CSS3 | Bootstrap | React | Node.js | SQL | PostgreSQL | TDD | CRUD | MVC | Heroku | GitHub | Trello | Sketch | Slack | VS Code

205 108Th Ave Ne Ste 500, Bellevue, Wa

Support senior Private Mortgage Banker produce jumbo residential mortgage loans by building relationships focused on affluent clients with realtors, new construction builders, and past clients.RESPONSIBILITIES:• Inform prospective clients of programs, products, rates, underwriting requirements, and the loan process. • Complete applications, file credit analysis, and manage a loan approval pipeline focused on new construction purchase loans to ensure loan closing timelines.• Analyze financial and credit data matching customer needs with an appropriate loan program and level of risk. • Invent processes for pipeline management, loan origination, referral source maintenance, and marketing strategies to improve senior bankers overall loan volume, unit volume, and customer service score metrics. • Assist branch manager with milestone and performance reporting as well as new hire onboarding duties. ACHIEVEMENTS: • Increased yearly loan volume by 32% and unit volume 17% since hire date.• Improved average monthly loan volume 66% and unit volume 34% since hire date.• Raised yearly customer service scores 34% since hire date which is 18% above the company average.• Awarded annual sales conference trips 2015 and 2016 for total loan volume, total unit volume, and customer service scores.

2701 Wells Fargo Way, Minneapolis, Mn

Manage 20-40 simultaneous mortgage loan approval processes from application through closing for relocating homebuyers. RESPONSIBILITIES:• Interpret and collect documentation needs by analyzing underwriting policies, product procedures, applicant, and property data to achieve loan approval.• Communicate with up to 9 stakeholders per loan, complete lender required project tasks, and coordinate closing.• Assist manager with new loan assignment duties and daily pipeline reporting.• Coordinate completion of project tasks, foresee potential loan approval hurdles, prioritize work to meet deadlines, and achieve performance standards in productivity and customer satisfaction scores.ACHIEVEMENTS:• Achieved top tier performance first year in job by getting 61.30% perfect scores on customer satisfaction surveys.• Increased 2013 customer service scores to 76.19% which was 21.53% above the company average.• Ranked #6 of 112 in the department for productivity scorecard due to averaging 5 loans closed within 25 days per month and the 5th highest customer service score in the department. • Achieved top tier performance for averaging 5 loans closed within 25 days per month in 2014.• Earned underwriting authority by attending classes and passing audits over a 7 month timeline

Stillwater, Mn

Oversee work flow and coaching to ensure tellers successfully meet performance goals, consistently balance cash drawers, and provide a high level of customer service.KEY RESPONSIBILITIES:• Manage and resolve customer concerns, follow procedures to minimize errors and reduce fraud, as well as provide information to customers on new products and servicesACHIEVEMENTS: • Achieved sales awards: Bronze in Q1 2011, Silver in Q2 and Q3 2011, and Gold in Q4 2011.• Q4 2011 results equated to a ranking of 1/74 in the district and 4/353 in MN.• Taught credit and financial responsibility classes to correctional facility inmates.• Selected to lead tellers at two Wachovia branches in MD through the merger during a 3 week project.

2000 Northwestern Ave S, Stillwater, Mn

Complete customer banking transactions while accurately maintaining and balancing a cash drawer. KEY RESPONSIBILITIES:• Assess customer needs to identify and make sales referrals for products and services that help customers succeed financially. ACHIEVEMENTS: • Achieved Bronze sales award in first quarter as an employee

Call alumni and parents to stay connected with the university and raise monetary support for programs and scholarships. Provide training and coaching to new employees. Present a positive image by being a reflection of the university's mission at all times. ACHIEVEMENTS:• Achieved best donor participation rate between 35 – 40% both years. • Trained new callers final year of employment.

Diplopma Of Information Technology, Computer Programming/Programmer, General

Ba, Finance, Economics

Activities and Societies: - Students in Free Enterprise (SIFE) - lacrosse