Service Support Specialist
Current
Apr 2024 - Present
AeroLeads people directory · profile
Jake M. Email & Phone Number
Service Support Specialist
at
Rydal Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Support Specialist
Location
Folksworth, England, United Kingdom
Who is Jake M.? Overview
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Quick answer
Jake M. is listed as Service Support Specialist at Rydal Group, based in Folksworth, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jake M..
Jake M. previously worked as Rapid Response Analyst at Ciphr and Information Technology Support Analyst at Comtec. Jake M. holds Edi, Social Media Marketing from Peterborough Regional College.
Company email context
Email format at Rydal Group
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Rydal Group
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Profile bio
About Jake M.
As a Service Support Specialist at Rydal Group, I provide first response to customer support, resolving queries via phone, email, and live chat. I have over 5 years of experience in this role, and I am passionate about delivering excellent service and solutions.I am also a certified Microsoft Technology Associate (MTA) in Cloud, Mobility and Device, and Networking Fundamentals. I have a strong background in CRM databases, SQL, and Microsoft Office, and I use these skills to manage, analyze, and improve the customer data and processes at Group. I am always eager to learn new technologies and best practices to enhance my performance and contribute to the success of the company.
Current workplace
Jake M.'s current company
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8 roles
Jake M. work experience
A career timeline built from the work history available for this profile.
Rapid Response Analyst
First response to customer care. Responding to queries via phone, email and live chat ranging from general enquiries to more complex support incidents.
Feb 2022 - Feb 2024
Information Technology Support Analyst
Jul 2021 - Feb 2022
Team Lead Apprentice
Jul 2018 - Jun 2020
Ict Service Delivery Analyst
Mencap
Feb 2018 - Jul 2018
Feb 2015 - Feb 2018
Digital Marketing
Feb 2014 - Oct 2014
Social + Digital Media Admin
Airsweb
Nov 2012 - Oct 2013
3 education records
Jake M. education
Edi, Social Media Marketing
Peterborough Regional College
Btec Level 3, Software Development
Gcse, 13 A-C'S
Sawtry Community College
FAQ
Frequently asked questions about Jake M.
Quick answers generated from the profile data available on this page.
What company does Jake M. work for?
Jake M. works for Rydal Group.
What is Jake M.'s role at Rydal Group?
Jake M. is listed as Service Support Specialist at Rydal Group.
Where is Jake M. based?
Jake M. is based in Folksworth, England, United Kingdom while working with Rydal Group.
What companies has Jake M. worked for?
Jake M. has worked for Rydal Group, Ciphr, Comtec, Amazon, and Mencap.
How can I contact Jake M.?
You can use AeroLeads to view verified contact signals for Jake M. at Rydal Group, including work email, phone, and LinkedIn data when available.
What schools did Jake M. attend?
Jake M. holds Edi, Social Media Marketing from Peterborough Regional College.
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