Resident DJ Friday & Saturday nights

DJ at Holey Moley (Fortitude Valley) Saturday nights from 7pm

** Integral role in facilitating the business' growth from $500k annual turnover to $5mil in 12 months. **– Responsibilities include financial analysis & reporting, performance management, strategic planning & development, delegation and supervision– Support executive team (Owner & Director) in daily operations– Diary/calendar management, and travel arrangements– Website revamp and marketing/social media upkeep– Contracts and data management– Effectively handle customer complaints, external relations, stock & logistics control – Recruitment (administration, electrical, and call center staff) – Manage accounts such as pay roll, payable, receivable and bookkeeping

– Assisted with data collation, analysis, and reporting – In charge of installation bookings for 15 crews nationally – Responsible for staff recruitment and training – Dealt with escalated inbound complaints – Acted as Google domain administrator & CRM administrator/developer – Ensured industry specific regulations and requirements are adhered to– Identified and improved business processes – Ensured HR documentation is current and accurate – Constantly over-achieving set KPIs during my time in the call centre – Managed submission of grid applications nation-wide – Revised consultant invoices ensuring utmost accuracy