Jacob Parker Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nv, Us

-Serve as Treasurer (non-voting) for the Battle Born Veterans Hockey Non-Profit Organization, overseeing the development of high-level financial policies and processes for review by the Board of Directors under the guidance of the President and Director of Hockey Operations-Facilitate the creation, preparation, and presentation of annual budgets to the board for review and action-Ensure transparency and accuracy of monthly, quarterly, and annual financial statements for non-profit compliance-Manage complete financial accuracy and proficiency of the organization, ensuring financial performance and discrepancies between planned and actual figures are addressed-Spearhead recommendations to the Board of Directors on financial policy, reporting, audits, events, trends, and issues related to the organization

- Serve as Team Manager and Producer for a team of 10+ diverse personnel.- Apply Scrum/Agile methodologies to streamline development processes.- Manage the planning and scheduling of game development tasks using Miro & Jira.- Coordinate communication between different departments to ensure smooth workflow.- Manage project timelines and milestones to keep development on track.- Facilitate with team leads in administrative tasks and project management.- Assist in quality assurance testing and gathering feedback for improvements.- Oversee and resolve any issues that arise during the development process.

Miami, Florida, Us

✦𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 & 𝗟𝗘𝗔𝗗𝗘𝗥𝗦𝗛𝗜𝗣• Support & supervise culturally diverse teams of 100+ personnel in end-to-end curriculum development across multiple mediums including in-person, hybrid, e-Learning, LMS, and conference.• Lead the training and development of educational personnel in organizational initiatives such as management development, culture learning, and diversity and inclusion• Spearheaded the development and implementation of a year-long game design curriculum from conception to execution✦𝗣𝗥𝗢𝗖𝗘𝗦𝗦 & 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡• Streamline program and communication workflows through paper-to-digital transcribe methods, digital chat functions, & federal regulatory compliance• Simplified program documentation based on feedback from internal & external stakeholders✦𝗖𝗢𝗟𝗟𝗔𝗕𝗢𝗥𝗔𝗧𝗜𝗢𝗡 & 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡• Utilize empathy-driven leadership to ensure individuals & teams feel valued & supported at all times• Maintain positive relationships w/ cross-functional teams through conflict resolution & open feedback loops

Miami, Florida, Us

Championed & impacted a population of over 1,500 students per year as Head of Esports✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• Volunteer Partnership w/ the Las Vegas Raiders & Allegiant Stadium• Esports Program Overhaul & Implementation• Game Design Curriculum & Framework✦𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧• Drive strategic organizational initiatives, including project backlog, annual planning, budgeting, staffing, scheduling, and day-to-day operations & management• Support & supervise culturally diverse teams of 100+ personnel in end-to-end program development, personnel development, & implementation using flexible waterfall & agile methodologies✦𝗣𝗥𝗢𝗖𝗘𝗦𝗦 & 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡• Streamline program and communication workflows through paper-to-digital transcribe methods, digital chat functions, & federal regulatory compliance• Simplified program documentation based on feedback from internal & external stakeholders✦𝗖𝗢𝗟𝗟𝗔𝗕𝗢𝗥𝗔𝗧𝗜𝗢𝗡 & 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡• Utilize empathy-driven leadership to ensure individuals & teams feel valued & supported at all times• Maintain positive relationships w/ cross-functional teams through conflict resolution & open feedback loops

Miami, Florida, Us

✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• Remote Learning Framework for Educational Instruction✦𝗖𝗢𝗟𝗟𝗔𝗕𝗢𝗥𝗔𝗧𝗜𝗢𝗡 & 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡• Served as point of contact and voice between administration and personnel regarding day-to-day operations• Provided mentorship and support to incoming personnel• Delivered meaningful educational instruction through collaboration with cross-functional teams

Miami, Florida, Us

✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• Esports Program Live Production✦𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧• Planned a new Esports live stream strategy aimed at promoting fair and inclusive competition✦𝗖𝗢𝗟𝗟𝗔𝗕𝗢𝗥𝗔𝗧𝗜𝗢𝗡 & 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡• Delivered meaningful educational instruction through collaboration with cross-functional teams

San Francisco, California, Us

Accumulated over 2.8 million total views & impressions between February 2016 & January 2023✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• 2020: Experience: Charity Event Benefiting St Jude• 2019: Vegas Gives to GuardianCon 2019 Benefiting St Jude• 2019: Vegas Vanguards Charity Event Benefiting St Jude• 2018: Vegas Vanguards Destiny 2 Charity Tournament Benefiting St Jude Hosted by the HyperX Esports Arena Las Vegas• 2017: Vegas Stands Strong Charity Event Benefiting American Red Cross Hosted by GameWorks Las Vegas• 2017: Vegas Vanguards Charity Event Benefiting St Jude Hosted by Esports Dojo Las Vegas✦𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧• Planned and executed content strategies through livestream, VoD, and social media platforms✦𝗣𝗥𝗢𝗖𝗘𝗦𝗦 & 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡• Simplified content creation workflows by utilizing calendar tracking and content roadmaps

Las Vegas, Nv, Us

✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• 2016: Charity Drive Benefiting Las Vegas Homeless Youth✦𝗖𝗢𝗟𝗟𝗔𝗕𝗢𝗥𝗔𝗧𝗜𝗢𝗡 & 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡• Delivered meaningful educational instruction through collaboration with cross-functional teams

San Jose, California, Us

Owned the operations of company content strategies to a combined reach of over 650k+ users across all social media platforms✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• Revamped Social Media Campaign & Strategy✦𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧• Managed the utilization of ZenDesk to provide customer support for StreamLabs users in a remote setting✦𝗣𝗥𝗢𝗖𝗘𝗦𝗦 & 𝗢𝗣𝗧𝗜𝗠𝗜𝗭𝗔𝗧𝗜𝗢𝗡• Worked alongside executive leadership to streamline social media campaign development from idea to execution

Atlanta, Georgia, Us

Championed the training program for new business operations to over 50+ locations nationwide & impacting over 500+ personnel✦𝗖𝗥𝗘𝗗𝗜𝗧𝗘𝗗 𝗣𝗥𝗢𝗝𝗘𝗖𝗧𝗦• National Guest Experience Program Implementation✦𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧• Executed corporate-level training programs nationwide to over 50+ standalone locations, resulting in over 500+ highly qualified and successful Guest Experience Specialists✦𝗖𝗢𝗟𝗟𝗔𝗕𝗢𝗥𝗔𝗧𝗜𝗢𝗡 & 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡• Implemented communication skills to effectively establish procedures and expectations for product and service rollouts including knowledge, experience, and ongoing support systems, resulting in an over 95% efficiency trainer rating

Master Of Education - Med, Administrative Leadership

Bachelor Of Science - Bs, Secondary Education And Teaching