Vice President Of Operations And It
Current• Directs strategic oversight of operations and IT infrastructure for a multi-million-dollar enterprise within a stringently regulated sector, ensuring optimal performance and compliance with industry standards.• Spearheads industry accreditation processes, comprehensive audits, and manage regulatory affairs encompassing FDA, DOT, and other relevant bodies, reinforcing the company's commitment to adherence and operational excellence.• Led the successful deployment of the Prophet21 ERP system, overseeing all facets including EDI, Brightree, Punchout, web integrations, and other APIs, markedly enhancing operational efficiency and data management capabilities.• Transitioned three strategic locations to fully wireless warehouse operations, significantly improving inventory management and operational agility.• Executed the integration of Avalara for sales tax compliance, streamlining tax processes and mitigating risk across transactions.• Guided the sales team through a transformative migration from Tecsys CRM to Hubspot, revamping the sales and pipeline tracking methodologies to foster growth and increase efficiency.• Innovated and implemented a new internal bidding process for capturing sales opportunities and streamlining the bid creation process.• Developed a proprietary Warehouse Management System (WMS) optimization tool for Prophet21, significantly enhancing space utilization, minimizing errors, and improving order fulfillment speed.• Sits on the IMCO Long Term Care industry advisory board, contributing insights and strategies to shape industry standards and practices.• Implemented Grafana dashboarding across all business processes to improve data visibility and report key KPIs to managers and employees.