Jake Rawls Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Systems & Network Administrator for Small Ventures USA, a venture capital and private equity firm in Houston, TX. I also perform Systems & Network Administrator duties for other companies with the same ownership: Skylar Capital Management, Skylar Clearing, Lleju Productions & Films, and Long Lead.I'm an IT "Jack of All Trades" responsible for:• Managing three distinct domain environments (Small Ventures USA, Skylar Capital Management, and Skylar Clearing)• Administration of O365 and Azure environments for all three orgs• Azure VM Management• Device Management (including Mobile Devices)• Help Desk Support for all aforementioned organizations• Supporting all things tech - Computers, Servers, Printers, WiFi network, A/V equipment, etc.

Houston, Texas Area

I'm a one-man IT Department responsible for ~100 users across four physical sites. If it involves technology, I'm responsible for it!Responsibilities:• Systems Administrator• Office 365 Global Administrator (Exchange, Azure, Teams)• Windows Server Administrator (Active Directory, Hyper-V, File Server)• Network Administrator (Firewall, DHCP, DNS, SSL VPN, Ubiquiti wireless network) • Procurement of all IT-related equipment (computers, networking equipment, VOIP phones, IP cameras, etc.), and serve as main point of contact for IT vendorsNotable Achievements:• Successful implementation of SPF, DKIM, & DMARC; pointing of MX Records• Implementation/Enforcement of MFA for all O365 accounts• Significantly reducing spam reaching end users via Exchange mail flow rules and third-party tools• Coordinate company-wide CyberSecurity training through KnowBe4, as well as send regular emails on CyberSecurity best practices to all users• Insertion of disclaimer into all inbound email as an Anti-Spoofing measure• Installation/Implementation of IT ticketing system (Spiceworks)• Installation of SSL certificate on company website

Houston, Texas Area

Client #1: I am working as a freelance independent contractor for a chemical blending facility in the Houston, TX region that manufactures both consumer and commercial products.-Researching several new proposed products from the client by analyzing market trends, sales data, and consumer attitudes on each to help determine which product ideas are the most viable for today's marketplace.-Actively involved in new brand creation and product positioning. -Engaging in competitor analysis to help the client understand the current state of competitors within these new product areas and how to address any concerns regarding them, including making recommendations on product differentiation.-Designing a robust marketing plan to help launch these new products on online/retail channels.Client #2: A B2B company in the Oil & Gas industry providing field services.-Actively working to improve the website's SEO ranking.-Regular updating of the client's website to provide clients and potential clients with timely information.-Taking over company LinkedIn page to improve social media efforts.

Houston, Texas

-Creation of marketing collateral such as new product literature and corporate banners.-Complete redesign of CARBER.com (Wordpress Platform).- Implemented Salesforce CRM and served as Administrator for company, creating reports for management.-Took professional photographs and edited them for web & print use.-Designed and ordered promotional material for sales giveaways such as hats, shirts, & backpacks.-Served as Social Media Manager, operating company LinkedIn page.

Sugar Land, Tx

Technical sales serving the instrumentation sector of the Oil & Gas industry.Areas of expertise:-Natural Gas Sampling-Crude Oil Sampling-Sample Cylinders-Filter/Dryers-Sample Conditioning & Analyzer support-Chemical Injection ProbesIn addition to direct sales to customers throughout the United States, I am also the liaison for Welker to many of the company's overseas representatives who are authorized to sell Welker products in other countries. I provide direct support for these representatives so they can better serve our customers outside the United States. I am currently the Welker liaison/support representative for the following areas: United Kingdom, Norway, The Netherlands, Saudi Arabia, & Oman.

Pasadena, Texas

I was an IT manager with four schools under my responsibility inside the Pasadena Independent School District. I had the responsibility of ensuring each campus under my "jurisdiction" was up to code with all district mandated rules regarding technology and to ensure each teacher & their students had the appropriate technological tools for the classroom. I was responsible for managing & maintaining all computers, projectors, interactive smart boards, and related tech. Project management: Designing and installation of IT solutions for new campus construction as well as campus redesigns/rebuilds.

La Porte, Tx

Primary duties include handling inside sales and customer service for a local Swagelok distributorship, a provider in components for various fluid systems. Our sales territory stretches from College Station to the Louisiana border, which can include various industries such as oil & gas, chemical & petrochemical, and aerospace. Some of the duties include various account management functions and safe product selection. I also serve as the marketing coordinator; currently I am the primary author/designer of our internal newsletter, one of the administrators and project leads for our Microsoft CRM database, and also serve as the administrator for our Facebook page. I write and create ad hoc reports with CRM software to assist our outside sales force, as well as reports that assist in management making decisions. I also work in Adobe InDesign and Powerpoint to create various marketing material and presentations as needed.

Houston, Texas

Spent the spring semester of 2010 interning with the United States government, shadowing and being mentored by EEOC staff. Time was spent in three departments: Intake, Investigations, and Mediation. In the first two departments, time was spent assisting in interviews and investigations as necessary to determine what, if any, illegal discrimination or retaliation took place as defined by the Civil Rights Act of 1964, Americans with Disabilities Act, or Age Discrimination in Employment Act. In mediation, I assisted in legal discussions between conflicting parties to help achieve an amicable, binding resolution.

Houston, Texas

Delivered public and private tours of the Johnson Space Center in Houston, Texas. Responsible for learning and delivering the history of the United States space program as well as staying abreast of current space knowledge.

Bachelor Of Science (B.S.), Marketing & Business Management (Double Major), 3.26

Associate Of Arts (A.A.), Business Administration And Management, General