Jake Redmond Email & Phone Number

Portland, Me, Us

Portland, Me, Us

As a Senior User Experience Designer, I am accountable for building, maintaining and evolving the culture and community of User Experience Design Practitioners. In this role I oversee a team of UX Designers and am responsible for coaching on knowledge, skills and performance, building and evolving the practice's capabilities, and advising practitioners on their work to ensure solutions are sound.Depth & Scope:- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required- Recognized as an expert in their field whose focus is on the coaching and training of practitioners- People leader with expert knowledge of disciplines and practices in field of expertise- Deep expertise and knowledge of specific domain or broad range of TD frameworks, technology, tools, best practices, processes and procedures, as well as broader organization issues- Provides guidance on the work of practitioners as related to the quality of product(s)/work being produced, delivered & speed of delivery / to market- Ability to develop colleagues to be masters of their craft in the market around us- Quickly adapts to customer, stakeholder and regulatory needs in collaboration with Platform and Journey teams- Experienced in the continuous assessment of Ux Practitioners and their craft to ensure enterprise practice standards are upheld- Facilitates and Fosters Practice Community of Interest and use of this practice across the Technology organization- Contributes to the development of coaching strategies for individuals within their area of expertise- Provides leadership and guidance to several teams and solves cross-department issues- Participates in the development of business and practice strategies- Expert collaborator and is known for bringing diverse teams together to achieve a common goal

- Collaborate with enterprise clients to define requirements and create design systems that align with business objectives- Iterate quickly on low-fidelity concepts to explore and communicate design solutions with project teams- Create user flows, wireframes, and high-fidelity interactive prototypes to communicate design decisions to development teams- Contribute to Agile planning and refinement meetings, ensuring design objectives are met- Leverage analytics and user research to inform design decisions and improve user experiences

Working as a UX Designer for a "Family" application being built by CalculaiResponsibilities Include:- Synthesizing user research and understanding business goals through stakeholder interviews- Defining MVPs- Creating wireframes- Mapping out user flows- Creating a prototype of key application features to be used in user testing

Teaching courses in Entrepreneurship, Customer Relationship Management, Marketing, and Strategic Management to Chinese students in Henan, China.

Central, Sc

I managed technical systems and produced media that helped the church create memorable experiences.Responsibilities included:- Managing a cross-functional team of 15+ staff and volunteers responsible for effective execution of worship experiences- Overseeing content and delivery of services to a 1,800+ audience across 5 venues every weekend- Ideation and creation of multimedia elements- Participating in weekly review of worship experiences with leadership- Defining target audiences and creating service elements that engage them through memorable experiences - Managing Audio/Video/Lighting technical systems

Rapid City, South Dakota Area

I designed and managed technical systems to help the church reach its target audience through memorable experiences.Responsibilities included:- Managing a cross-functional team of 20+ staff and volunteers responsible for effective execution of worship experiences- Overseeing content and delivery of services to a 3,200+ audience across 4 venues every weekend- Managing Audio/Video/Lighting technical systems- Managing budget and installation of Audio/Video/Lighting systems - Ideation and creation of multimedia elements- Participating in weekly review of worship experiences with leadership- Defining target audiences and creating service elements that engage them through memorable experiences

Bartlesville, Ok

I helped student grow into leaders.Responsibilities included:- Managing chapel facility - Leading chapel worship program that included training & developing student leaders- Assisting in developing & managing the university's New Student Orientation & freshman first-year experience program- Assisting in meeting Student Development retention goals by contacting students on a monthly basis

Bartlesville, Ok

• Courses taught: - Digital Video Production Lab - Intro to Audio/Video Production• Assisted in management of video production studio

Bartlesville, Ok

I helped clients optimize their web presence in order to solve user problems.Responsibilities included:- Performing Search Engine Optimization for clients including keyword research, link building, website conversion goals, website improvements, etc- Performing detailed tracking of website analytics & providing detailed monthly reports of progress- Assisting clients in management of online advertising campaigns- Creating & managing social media strategies for clients- Creating & managing content strategies for clients in coordination with their Search Engine Optimization goals

Bartlesville, Ok

Master Of Business Administration - Mba, Marketing

Bachelor Of Science - Bs, Communication Arts

Associate Of Science (A.S.), Audio Technology