Jake Roell Email & Phone Number

Daytona Beach, Florida, United States

Charlotte, North Carolina, United States

• Fulfillment and stewardship of sold Online advertising campaigns
• Engaged with regional markets to traffic advertisements to effectively enhance customer experience
• Ensure that campaign revisions are fully communicated and executed with 100% accuracy
• Maintain Ad Ops processes and provide suggestions to leadership on improvement opportunities

Davidson, NC

• Sourced incoming calls from wholesale dealers
• Check distribution center network inventory availability and order status
• Create orders for heating and air conditioning systems and setup payment methods
• Coordinate order cancellations with distribution warehouses

Michigan State University - East Lansing, MI

• Coordinated complex schedule and logistical elements for clients/partners attending events
• Orchestrated hospitality events including layout of amenities and executional details
• Organized/ supported large events such as football & Midnight Madness to augment fan experience
• Delivered detailed event summary analysis, including market impact metrics & ROI

East Lansing, Michigan, United States

• Secured over $35,000 in donations over 300 gifts for MSU via telemarketing
• Managed team performance -- 10-14 student fundraisers
• Lead team feedback coaching sessions to assure effective fundraising strategies
• Facilitated over $100,000 in support for MSU through the efforts of my teams
• Reached out to alumni and friends of the university to build relationships and secure pledged donations

Brooklyn, Michigan

• Managed 24 partnership accounts delivering a high level of customer service
• Worked across multiple teams to coordinate promotional activation with partners
• Responsible for managing various dignitary roles during event weekends
• Created minute-by-minute schedules to organize race weekends

Greater Detroit Area

• Oversaw and managed the Proctor & Gamble Less Truck Load (LTL) account
• Tracked and traced freight from pickup to delivery while identifying and correcting any problems or issues in the foreseeable future
• Assisted in maintaining and improving the On-Time Performance (OTP) from 80% overall to 90-100% on Proctor & Gamble account
• Acted as the liaison for the outbound carriers, suppliers, and consignees in LTL shipments
• Created the weekly Late Load Validation (LLV) Report
• Created, maintained, and provided customer reports on shipments, appointments, consignee requested arrival dates (RAD), created and scheduled purchase order (POs) numbers, shipments, deliveries, appointments, as well.