Director Of Information Technology
Current☑ Directed IT and ERP planning and implementation of three retail acquisitions from 2018 to 2021 and three new building projects in 2022, including ERP contracts, ERP configuration, phones, networking, internet, and training. ☑ Identified weaknesses in IT infrastructure and security which lead to the proposing and deployment of Fortinet Firewalls, Barracuda email protection, Office 365 backup, Layer 3 switches, SD-WAN, KnowBe4 and Crowdstrike endpoint security, which recent results proved to be only three vulnerabilities after an external penetration test.☑ Created SQL reports within Excel and in DBxtra Reporting to deliver mission critical data to all departments and senior management, providing up-to-date inventory, sales, rental volume, traffic management, and other reports.☑ Managed all phases of implementation for two CRM deployments, settling on Salesforce as the key CRM tool.☑ Employed influential negotiation skills by continuously evaluating vendors, services, and products to lower costs and get more features, which saves the company $10k+ annually.☑ Continuously promoted positive interactions within our desktop support team and identified the need to procure a new help desk systems to assist in better documentation and support.☑ Served as the team leader on 10+ ERP improvement projects including rental overhaul and training, equipment inventory, service labor, Avalara Tax software, Cert Capture, WorldPay credit cards, and CISCO phone upgrade.☑ Volunteered to assist the Rental department when the manager quit, spending 3 months learning the system and creating new business practices, while still maintaining IT responsibilities. Recognized by VP of Sales.☑ Exemplified organizational skills by managing a budget worth $1M to include ERP, Network, Internet, Cellular, Cameras, Cyber Security, workstations, and supplies.
