Lead the Customer Success team for US State and Local

Partner with public sector leaders on blockchain investigations and compliance.

• Responsible for developing and managing financial models for multiple health care programs, including the development of health care economics benchmarks and operational performance targets• Frequent experience developing and presenting content to senior leaders on topics including public policy, stakeholder engagement, and financial forecasts• Collaborated with external stakeholders to build support for policy initiatives. Leveraged strong interpersonal skills, effective communication, and transparent analysis to deliver compelling advocacy and build coalitions.

• Supported the implementation of an asset tracking and management system for a Federal agency. Responsible for the product management of the IT solution, including requirements gathering and prioritization, interfacing with IT vendor for product improvements, and management of a customer support function.• Supported the development of a transformation strategy for a large, Federal health agency. My role focused on writing and editing extensive sections of a Congressional report outlining the strategy, as well as development of actionable steps for the client to begin implementation. • Contributed to the structuring, writing, and editing of numerous proposals for new contracts with Federal and commercial clients.• Developed and maintained a data visualization dashboard to identify and track upcoming business development opportunities.

• Supported an organizational assessment for a new government organization. I was responsible for designing and leading client interviews, distilling stakeholder feedback into an actionable road map for the organization's stand-up and future operations, and development of detailed Visio process maps.• Provided project management and communications support for an assessment of a large Federal health agency's health care delivery system. I was responsible for developing and managing a project schedule, monitoring and reporting on progress made towards legislative and internal milestones, identifying and mitigating risks, drafting internal and external communications, and developing and delivering briefings for senior leadership.

• Analyzed financial statements, contract files, communication records, and other relevant materials in order to identify investigative findings • Developed concise, detailed evidence reports for presentation to Department of Justice • Categorized and properly referred cases stemming from OIG Hotline

• Drafted and edited summaries for executive review, managed inter office correspondence between executives• Organized account management profiles in Excel for debt administration• Assisted with the writing and editing of the organization’s newsletter