Jake Stein Email and Phone Number

• Project lead on the NFL Voice of the Fan (VOF) study, managing a team of researchers evaluating year-round season ticket member and game day experience satisfaction at both the individual team and league levels• Cross-functional VOF team oversight of project teams including data science• Client-facing lead on multiple comprehensive custom research projects, including professional sport league and team accounts (NFL, NBA, MLB)• Well-versed in the full market research process… Show more • Project lead on the NFL Voice of the Fan (VOF) study, managing a team of researchers evaluating year-round season ticket member and game day experience satisfaction at both the individual team and league levels• Cross-functional VOF team oversight of project teams including data science• Client-facing lead on multiple comprehensive custom research projects, including professional sport league and team accounts (NFL, NBA, MLB)• Well-versed in the full market research process, including questionnaire development, fielding & vendor management, and analysis & reporting Show less

• Dedicated project consultant on the NFL VOF study embedded onsite in the NFL New York office. Handled daily VOF-related requests from NFL Club Business Development and Consumer Insights departments• Created and presented 175+ formal reports for Fan Experience calls with all 32 NFL teams, and prepared ad-hoc insights for in-season team requests and deep-dive analyses• Served as the point-of-contact to the Turnkey Intelligence VOF project team and oversaw NFL vendors on email automation… Show more • Dedicated project consultant on the NFL VOF study embedded onsite in the NFL New York office. Handled daily VOF-related requests from NFL Club Business Development and Consumer Insights departments• Created and presented 175+ formal reports for Fan Experience calls with all 32 NFL teams, and prepared ad-hoc insights for in-season team requests and deep-dive analyses• Served as the point-of-contact to the Turnkey Intelligence VOF project team and oversaw NFL vendors on email automation and mobile ticketing data• Collaborated with the NFL in-house analytics team conducting advanced analyses including driver analyses and performance normalization Show less

• Executed custom research quantitative and qualitative studies with sports properties and brands in the sponsorship space• Project manager on NBA sponsorship impact study, working with approximately half of NBA teams• Built and maintained a live online dashboard for the NFL VOF project in Dapresy, providing real-time reporting at the team and league levels• Supervised on-site fieldwork for data collection at more than 20 live events, including the NYC Marathon, Super Bowl LIII, and… Show more • Executed custom research quantitative and qualitative studies with sports properties and brands in the sponsorship space• Project manager on NBA sponsorship impact study, working with approximately half of NBA teams• Built and maintained a live online dashboard for the NFL VOF project in Dapresy, providing real-time reporting at the team and league levels• Supervised on-site fieldwork for data collection at more than 20 live events, including the NYC Marathon, Super Bowl LIII, and the US Open Show less