Jake Sulpice Email & Phone Number

Los Angeles, CA, US

Commerce, California, United States

• Ensured the precise and prompt processing of aerospace quotations, purchase orders, and sales orders for OEM clients and government entities. Ensured effective communication with customers, promptly resolving any issues.
• Assessed vendor quotations for aerospace hardware, acquiring valuable insights into market pricing and the dynamic nature of supply chains in a fast-moving industry.
• Streamlined inter-company sales processes for cost-controlled parts, demonstrating a sound knowledge of internal workflows and external demand.
• Supported the account management team by efficiently handling administrative tasks, ensuring adherence to company protocols and procedures.

Rancho Palos Verdes, California, United States

• Improved data input processes for the efficient management of new participants in a local database as the technical operations lead.
• Successfully completed a comprehensive overhaul of the backend infrastructure, efficiently supervised computer networking, and demonstrated leadership in technological services.
• Enhanced backend computer systems within limited budget constraints, leading the business relaunch after a year-long COVID-19 closure.

Rancho Palos Verdes, California, United States

• Served as the first line of support for instructors from each camp location, assisting families of camp participants and addressing any parental concerns.
• Handled registration processing for hundreds of summer camp participants, constructing methods for streamlining data input to reduce task completion time and increase efficiency.

Los Angeles, California, United States

• Executed an outbound calling strategy, converting targeted accounts into billable subscribers with cold calls and follow up emails while promoting additional products and services.
• Provided prompt customer service, resolving all client issues professionally and on time.
• Effectively maintained and supported accounts using proprietary customer relationship management software to ensure an accounts billable rate of 90% for each billing period.

El Segundo, California

• Formatted service lists in Microsoft Excel to maintain system continuity. Tracked undeliverable mail in a proprietary online database, assigning them to their respective consultants for review.
• Developed Excel macros to streamline workflows and reduce time spent on specialty tasks.
• Managed mailing storage by assessing their priorities based on quantity and time elapsed since postage dates.

Rolling Hills Estates, CA

Torrance, CA

Computer Science

High School Diploma, General Studies